Siemens Teamcenter Support Engineer
Thermo Fisher Scientific · Bengaluru, Karnataka, India
Biotechnology Research · 10,001+ employees
About the role
Provide L1/L2/L3 support for Siemens Teamcenter PLM applications, including troubleshooting, system monitoring, and maintenance. Collaborate with cross-functional teams to gather requirements, configure workflows, and ensure successful project delivery.
What they look for
Requirements
Requires an advanced degree with no experience or a bachelor's degree with 2 years of experience in business analysis and PLM support. Candidates must demonstrate proficiency in translating business needs into technical requirements and working within an agile environment.
Full description
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION: As a Business Analyst II at Thermo Fisher Scientific, you'll contribute to bridging business needs with technology solutions to advance our mission of enabling customers to make the world healthier, cleaner, and safer. You'll collaborate with cross-functional teams to analyze processes, gather requirements, and implement innovative solutions that drive operational efficiency. Working in an agile environment, you'll help define and document business requirements, create user stories, facilitate workshops, and ensure successful project delivery. This role offers opportunities to work with advanced technologies while making meaningful contributions to critical business initiatives.
REQUIREMENTS:
- Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of experience in business analysis PLM application support, requirements gathering, and process improvement
Key Responsibilities
- Provide L1/L2/L3 support for Siemens Teamcenter PLM applications.
- Troubleshoot and resolve Teamcenter application, workflow, and user issues.
- Monitor system health, performance, and application availability.
- Support Teamcenter administration activities, including user management, access control, and role assignments.
- Assist with Teamcenter upgrades, patches, and system maintenance.
- Configure and maintain workflows, datasets, item types, BOM structures, and lifecycle management.
- Demonstrated ability to translate business needs into technical requirements
- Experience creating user stories, process flows, and acceptance criteria
- Proficiency in conducting user acceptance testing (UAT)
- Ability to work effectively in cross-functional environments
- Strong analytical and problem-solving capabilities
- Detail-oriented with excellent organizational skills
