Senior Manager - Product Strategy, Amex Offers
American Express New York, New York, United States · $104K–$175K/yr
Financial Services · 10,001+ employees
About the role
The Senior Manager will lead the end-to-end product line strategy for Amex Offers, translating market and customer insights into a clear strategic roadmap. They will collaborate with cross-functional teams including Sales, Engineering, and Finance to drive growth and enhance the platform's value for merchants and Card Members.
What they look for
Requirements
Candidates must have at least 5 years of experience in product strategy, management consulting, or related fields, with strong quantitative and leadership skills. A bachelor's degree is required, and the role demands the ability to navigate ambiguity and influence stakeholders across various business functions.
Benefits
Full description
Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.
How will you make an impact in this role?
The role will report to the Director, Product Line Strategy & Partnerships and serve as the strategic lead responsible for defining the long-term direction of Amex Offers. This leader will own the Product Line Strategy process end-to-end, translating market insights, customer needs, competitive insights, and business priorities into a clear strategic roadmap for future growth.
Working closely with Sales, Marketing Operations, Analytics, Product Development, Engineering, Finance, and Enterprise stakeholders, this role will help shape the evolution of Amex Offers as a differentiated marketing platform for merchants and a compelling benefit for Card Members.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
