QA Manager

What You Will Do

• Lead all Regulatory, Quality Control, and Quality Assurance activities at the site.
• Serve as the final authority for quality product release decisions for sale or supply.
• Act as the primary quality liaison with customers, regulatory agencies, certification bodies, and other external stakeholders.
• Ensure customer quality requirements and expectations are consistently met through a robust and audit-ready Quality Management System.
• Lead customer audit readiness activities, including preparation, hosting, evidence coordination, response management, CAPA commitments, and timely closure of findings.
• Drive continuous improvement by analyzing quality performance data, identifying trends, and implementing corrective and preventive actions.
• Manage and develop the Site Quality team, ensuring the effective execution of day-to-day quality functions.
• Maintain and continuously improve Quality Management Systems in alignment with company policies, industry standards, and customer requirements.
• Partner with the Site Leadership Team to foster a culture where quality is built into processes and operations.
• Manage customer complaints, ensuring timely investigations, root cause analysis, corrective actions, and closure in accordance with customer requirements.
• Serve as the primary contact for customer quality agreements and ensure customer-specific requirements are implemented throughout the site.
• Represent the site during customer audits, quality reviews, complaint escalations, and performance discussions.
• Oversee batch quality control testing and product release activities to support production schedules and customer commitments.
• Approve or reject raw materials, components, in-process materials, finished products, and labeling.
• Review production records and ensure deviations, errors, and non-conformances are thoroughly investigated and resolved.
• Lead Change Control, deviation investigations, root cause analyses, risk assessments, and CAPA activities.
• Manage calibration systems, ensuring schedules, records, investigations, and corrective actions remain current and effective.
• Oversee supplier qualification, supplier quality performance, audits, quality agreements, and supplier CAPA follow-up.
• Maintain the Electronic Quality Management System (eQMS) and ensure quality data remains accurate and up to date.
• Support compliance with GMP, ISO 9001, PS9000, FSC, BRCGS Packaging, customer requirements, and company policies.
• Approve quality procedures, specifications, standards, sampling plans, test methods, and quality-related process changes.
• Develop and maintain GMP and Quality Systems training programs.
• Promote data integrity, documentation control, and quality record management practices across the site.
• Lead, coach, and develop team members through mentoring, training, and performance management.

What You Bring

• Bachelor's degree in Science, Engineering, Quality, or a related discipline, or equivalent industry experience.
• Minimum of three years of experience in a Quality Management role within a manufacturing environment.
• Experience leading Quality Assurance, Quality Control, and Regulatory activities.
• Experience managing Quality Management Systems and driving continuous improvement initiatives.
• Experience conducting customer complaint investigations, root cause analyses, CAPA management, and corrective action implementation.
• Experience supporting product release, quality control, and manufacturing operations in a regulated environment.
• Experience preparing for, hosting, responding to, and closing customer, certification, regulatory, and internal audits.
• Experience managing supplier qualification programs, supplier audits, and supplier performance improvement initiatives.
• Experience developing and delivering GMP and Quality Systems training programs.
• Experience leading, coaching, and developing employees and cross-functional teams.
• Internal Auditor certification in applicable quality standards and management systems.
• Strong analytical, problem-solving, communication, and organizational skills.
• Ability to build effective relationships with customers, suppliers, auditors, and internal stakeholders.

What Makes You Stand Out

• ISO 9001:2015 or BRCGS Packaging Lead Auditor Certification.
• Experience in the Printing and Packaging industry.
• Experience supporting Pharmaceutical and Healthcare customers.
• Experience preparing for, hosting, responding to, and successfully closing customer, certification, and regulatory audits.
• Demonstrated success improving quality performance, audit readiness, customer satisfaction, and CAPA effectiveness.
• Strong knowledge of GMP, quality systems, risk management, and regulatory compliance requirements.
• Six Sigma Green Belt certification.
• Experience leveraging quality metrics, dashboards, and data analytics to drive business improvements.
• Strong leadership presence with the ability to influence and engage stakeholders at all levels of the organization.
• Passion for building a culture of quality, continuous improvement, and employee development.

What We Offer

At Multi-Color Corporation, we believe our people are our greatest asset. We are committed to providing competitive benefits, professional growth opportunities, and a workplace where you can thrive personally and professionally.

Benefits Include

• Medical, Dental, and Vision Insurance
• Basic Life Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program (EAP)
• Education Assistance
• 401(k) Retirement Savings Plan

Grow With Us

We are dedicated to helping our employees reach their full potential. Through continuous learning, leadership development, and hands-on experiences, we provide opportunities for you to build your skills, advance your career, and become your best. Here, your growth matters, and we're invested in helping you achieve your highest potentia

Our heart beats for talents - be one of them!

PLEASE FILL-IN AN INTRODUCTION SENTENCE LIKE: To strengthen our motivated Talent Attraction Team at our headquarters in Vienna, we are looking for a passionate Recruiter (m/f/d).

Your Role

PLEASE FILL-IN THE ROLE DESCRIPTION LIKE:

• You will find talents for our diverse profiles of leaders and specialists within a successful team

• You will support our hiring managers in recruiting processes and advise on search strategies 

• You are ambitious to constantly improve our standard processes and candidate journey for local and international positions

• You will contribute with your ideas and active participation in our employer branding initiatives

• You are committed to…

Your Profile

PLEASE FILL-IN THE PROFILE DESCRIPTION LIKE:

• You have a degree in economics (university, university of applied sciences or similar)

• You have already gained 2-3 years of experience in a comparable position and like to work in an international and fast-pacing environment

• You communicate fluently in written and spoken English (C1+), other languages will be an advantage

Our Offer

Sample text: Please adapt accordingly.

Join our dedicated team of passionate colleagues who like to get things done!

We offer you a workplace in a stable environment at an international company which is an industry leader. In addition, interesting tasks with a high degree of management scope in a team that lives our values responsibility, performance and passion on a daily basis.   Moreover, we offer individual development opportunities, a wide range of MM-Academy training courses and two home office days per week.

Interested? We look forward to receiving your CV.