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MM Group

QA Manager

MM Group Clayton, North Carolina, United States

Paper and Forest Product Manufacturing · 10,001+ employees

Aug 09
qa Mid (2-5 yrs) Full-time United States
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About the role

The QA Manager will lead all regulatory, quality control, and quality assurance activities while serving as the final authority for product release decisions. They are responsible for maintaining the Quality Management System, managing customer audits, and fostering a culture of quality across the site.

What they look for

Quality management Regulatory compliance Quality assurance Quality control CAPA management Audit readiness Root cause analysis GMP ISO 9001 Risk management Supplier qualification Team leadership Data integrity Documentation control Process improvement Mentoring

Requirements

Candidates must hold a bachelor's degree in Science, Engineering, or Quality and possess at least three years of experience in a manufacturing quality management role. Strong knowledge of GMP, ISO standards, and experience with CAPA and audit management are essential.

Benefits

Medical insurance Dental insurance Vision insurance Basic life insurance Accidental death and dismemberment insurance Short-term disability Long-term disability Employee assistance program Education assistance 401(k) retirement savings plan

Full description

Req ID: 2155

Full-Time/Part-Time: Full-Time

​ MM is a global leader in consumer packaging. The Group provides packaging solutions for cartonboard and folding cartons with an attractive offer in kraft papers, uncoated fine papers, leaflets and labels. MM promotes sustainable development through innovative, recyclable packaging and paper products.

Our heart beats for talents - be one of them!

To strengthen our motivated team in Clayton, we are looking for a passionate Quality Manager.

Your Role

  • You lead the site's Quality Management System, ensuring compliance with GMP, ISO, BRCGS, customer, and regulatory requirements.
  • You oversee product quality and release decisions to ensure customer expectations and specifications are met.
  • You manage customer quality activities, including audits, complaints, quality agreements, and corrective actions.
  • You drive continuous improvement initiatives through quality data analysis, performance monitoring, and CAPA management.
  • You lead supplier quality programs, including qualification, performance evaluation, and risk management.
  • You support new product introductions, equipment validation, and process changes to ensure quality and compliance.
  • You develop and mentor the Quality team while fostering a strong culture of quality across the site.

Your Profile

  • Bachelor's degree in Science, Engineering, or a related field, or equivalent industry experience.
  • Minimum 3 years of Quality Management experience in a manufacturing environment.
  • Experience within the Printing, Packaging, Pharmaceutical, or Healthcare industries.
  • Strong knowledge of GMP, quality management systems, and regulatory compliance requirements.
  • Experience managing customer, certification, and regulatory audits.
  • Proven ability to lead quality improvements, investigations, CAPA programs, and continuous improvement initiatives.
  • Internal Auditor certification required; Six Sigma Green Belt and ISO/BRCGS Lead Auditor certifications are an advantage.

Our Offer

At MM Packaging, we invest in our employees' well-being, financial security, and professional development by offering a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • Basic Life Insurance & Accidental Death & Dismemberment (AD&D)
  • Short-Term and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement

In addition to our competitive benefits, we are committed to helping employees build rewarding careers. We offer opportunities for professional growth through our MM Academy, which provides learning and development programs designed to enhance skills and support career advancement. Employees also benefit from mentorship opportunities, gaining guidance and support from experienced leaders and colleagues as they develop and grow within the organisation.

At MM Packaging, you will find more than a job. You'll find a place to learn, grow, and build a successful career.

Interested? We look forward to receiving your CV.

​

Your Talent Advisor:

MM Clayton LLC

Jeanne Williams

(1) 9193255684

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