Manager Product Management Mobile
Hilton · Memphis, Tennessee, United States · $100K–$145K/yr
Hospitality · 10,001+ employees
About the role
The Manager of Product Management for Mobile will own product capabilities supporting brand integrations, marketing technology, and guest engagement initiatives. They will translate business requirements into user stories and coordinate cross-functional teams to deliver mobile features while monitoring performance.
What they look for
Requirements
Candidates must have at least five years of professional experience in product management or technology, with three years specifically owning consumer-facing digital or mobile app products. The role requires the ability to manage multiple simultaneous projects and drive delivery across diverse stakeholder groups.
Benefits
Full description
Exceptional Hospitality Starts with You
This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Product Management Mobile, you will bring your technical skills to a hospitality company with an award-winning culture. On the Mobile Product team, you will report to the Director of Mobile Product. You will support projects including the development and delivery of mobile capabilities. These capabilities enable personalization, segmentation, targeted offers, guest engagement & messaging, new brand launches, and partnership experiences.
What you'll do during a typical day:
- Own mobile product capabilities supporting brand integrations, marketing technology, audience targeting, segmentation, personalization, offers, campaign enablement, and analytics.
- Translate business and stakeholder requirements into product scope, user stories, acceptance criteria, business rules, analytics requirements, and delivery plans.
- Manage the product backlog, define requirements, and coordinate cross-functional teams to deliver mobile features.
- Monitor feature performance and use analytics, guest feedback, and operational insights to recommend enhancements and roadmap priorities.
How you'll collaborate with others:
- Build partnerships with teams across Brand, Marketing, Loyalty, Analytics, Architecture, Engineering, UX/UI, QA, Operations, and Support to align mobile product priorities with business and guest experience goals.
- Collaborate with business and technology stakeholders to define requirements, audience strategies, measurement approaches, integrations, and launch plans.
- Facilitate alignment across teams through roadmap planning, backlog refinement, stakeholder reviews, testing activities, release readiness, and post-launch performance evaluations.
Deliverables you'll take ownership of:
- Mobile product roadmaps, backlog priorities, feature requirements, and delivery plans that advance marketing, personalization, targeting, offers, analytics, and guest engagement initiatives.
- Product documentation, launch readiness plans, stakeholder alignment materials, and performance recommendations that support successful delivery and continuous optimization.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
- Three (3) years of experience owning consumer-facing digital or mobile app products, including iOS and Android app experiences.
- Experience managing digital product initiatives involving marketing technology, personalization, audience targeting, analytics, or customer engagement capabilities.
- Experience defining product requirements and translating stakeholder needs into roadmaps, user stories, acceptance criteria, and delivery plans.
- Experience managing multiple simultaneous projects, managing dependencies, and driving successful product delivery across multiple stakeholder groups.
- This is a hybrid role and would require being near one of our three U.S. office locations: McLean, Dallas, or Memphis.
- Travel up to 10% as needed.
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience.
- Seven (7) + years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
- Experience with mobile applications, digital marketing technologies, customer data platforms, analytics tools, APIs, SDKs, and personalization or experimentation platforms.
- Experience delivering consumer-facing digital products within hospitality, travel, retail, eCommerce, loyalty, or similar customer engagement environments.
- Experience working in complex, organizations with cross-functional dependencies spanning product, engineering, analytics, marketing, and operations teams.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.