American Express

Analyst-Data Analytics (Incentive Tool, Generative AI)

American Express Gurgaon, Haryana, India

Financial Services · 10,001+ employees

9 h ago
Mid (2-5 yrs) Full-time India
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About the role

The analyst will manage the incentives administration process for global servicing teams, ensuring accurate and timely delivery of monthly processing and reports. They will also conduct business analysis and work on ad-hoc projects to optimize and transform existing processes.

What they look for

Compensation process Business rules Excel automation Data analysis Reporting tools Generative AI ChatGPT Azure OpenAI Microsoft Copilot Large Language Models Prompt engineering Retrieval augmented generation SQL Power BI Tableau API

Requirements

Candidates must have at least 3 years of experience in compensation processes and business rules, along with a bachelor's degree. Proficiency in Excel, SQL, and experience with Generative AI platforms and dashboard development tools like Power BI or Tableau is required.

Benefits

Competitive base salaries Bonus incentives Financial well-being support Retirement support Medical insurance Dental insurance Vision insurance Life insurance Disability benefits Flexible working model Paid parental leave On-site wellness centers Counseling support Career development and training

Full description

This exciting role will be part of the team managing the Incentives administration process for Global Servicing teams for American Express. The individual’s responsibility will be to learn, stabilize, optimize and transform the process. The individual will be responsible for accurately and timely delivery of Monthly Incentive Processing and reports supporting monthly delivery. In addition, this individual will be working on various business analysis cases and ad-hoc projects.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.