TWINT WL – Business Analyst (Requirements Engineering & Testing)
Swisscom · Zurich, Zurich, Switzerland
IT Services and IT Consulting · 10,001+ employees
About the role
You will act as a bridge between business, customers, and engineering teams to translate needs into actionable technical specifications. Additionally, you will support the full delivery lifecycle, including testing, release management, and Scrum-related activities.
What they look for
Requirements
Candidates must hold a degree in Computer Science, Information Systems, or Business Administration and possess several years of experience in business analysis or requirements engineering. Strong proficiency in agile software environments and the ability to collaborate effectively with technical teams are essential.
Benefits
Full description
Your future starts here
As part of the TWINT WL App Team, you act as the link between business, customers, and engineering teams. You analyse needs, turn them into clear and actionable requirements, and support delivery from concept through testing to launch. You work closely with internal teams, banks, and external partners to ensure feasibility and alignment with the product roadmap. You focus on a modern mobile app environment and collaborate with iOS, Android, and DevOps engineers.
- Drive business analysis and requirements engineering, translating needs into functional, interface, and technical specifications for development teams
- Collaborate with internal stakeholders, banks, and business customers to clarify requirements and align priorities for the roadmap
- Support testing across the delivery lifecycle, including planning, execution, defect analysis, and validation; analyse application logs and work with technical teams to resolve issues
- Support the Product Owner with Scrum-related activities, facilitate daily team meetings, track open topics, and drive their resolution
- Contribute to release, change, and deployment management and help ensure stable operations through incident and problem management
Your skills
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration or a comparable qualification
- Several years of experience as a Business Analyst, Requirements Engineer, or Application Manager in a software environment, ideally for mobile apps
- Strong background in requirements engineering, business analysis, and specification writing; solid understanding of software development, testing, and release/change management
- Experience working with agile teams in collaboration with iOS, Android, and DevOps engineers
- Ability to analyse technical information, including logs and application behaviour, and discuss findings with engineering teams
- Strong communication and stakeholder management skills; you work effectively with technical and non-technical counterparts
- Structured, detail-oriented, and pragmatic way of working with a strong sense of ownership
- Very good English and good German; French is a plus
With us, you have the opportunity to work in one of our offices in Switzerland or in your home office. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your Benefits.
Is it a match? Apply now.
Discover your possibilities
Any questions?
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To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs.
Contact person
Tara Graber
Talent Attraction Partner
Your homebase
Swisscom (Schweiz) AG
Pfingstweidstrasse 51, 8005 Zürich
