About the role

Lead the design, documentation, and continuous improvement of operational processes for global data center facilities. Partner with operations, engineering, and compliance teams to develop scalable and auditable procedures for infrastructure systems.

What they look for

Technical writing Process architecture Data center infrastructure Standard operating procedures Compliance Building management systems Operational excellence Infrastructure reliability Risk reduction Documentation Process improvement Engineering Automation platforms Cloud services Hyperscale environments

Requirements

Candidates must have 3 to 5+ years of experience and be able to work on-site in Nashville, Tennessee. The role requires expertise in developing standard operating procedures and technical documentation within a data center environment.

Benefits

Medical insurance Dental insurance Vision insurance Short term disability Long term disability Life insurance AD&D Supplemental life insurance Health care flexible spending account Dependent care flexible spending account Pre-tax commuter benefits Parking benefits 401(k) savings and investment plan Paid time off Paid holidays Paid sick leave Paid parental leave Adoption assistance Employee stock purchase plan Financial planning Group legal Auto insurance Homeowner insurance Pet insurance

Full description

OThis position is based in Nashville, Tennessee. Candidates must be able to work on-site according to the team's schedule.

racle Cloud Infrastructure (OCI) powers Oracle’s global cloud services through highly available, large-scale, enterprise-grade data center environments. The Data Center Infrastructure Operations / Facilities team plays a critical role in sustaining OCI’s performance, security, and operational resilience by ensuring infrastructure systems operate reliably at scale.

You will join a technically rigorous organization with a culture grounded in operational excellence, disciplined processes, and continuous improvement, where infrastructure reliability, safety, and execution quality are foundational to delivering cloud services worldwide.

Role Overview

As a Process Architect (Technical Writer), you will lead the design, documentation, and continuous improvement of operational processes that support Oracle’s global data center facilities. This role partners closely with operations, engineering, and compliance teams to develop clear, scalable, and auditable procedures that enable safe, reliable, and repeatable execution across hyperscale environments.

You will work directly with building management systems (BMS), power and cooling infrastructure, and automation platforms to ensure all standard operating procedures (SOPs), policies, and standards meet rigorous requirements for security, compliance, sustainability, and operational efficiency. This position offers the opportunity to scale operational excellence at enterprise level, where well-designed processes drive measurable reliability, risk reduction, and consistency across the global fleet.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.