Business Analyst

Reverside is an established IT services provider delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are always looking for skilled professionals to join our growing team and contribute to innovative technology projects across various industries.

We are seeking a Senior Business Analyst to support the end-to-end delivery of business and technology solutions. The successful candidate will translate complex business requirements into clear, actionable requirements and solution designs while working closely with product owners, engineers, architects, UX designers, testers, and business stakeholders.

Key Responsibilities

• Lead business analysis activities from discovery

through to delivery and value realisation.

• Analyse current and future-state processes and

identify improvement opportunities.

• Facilitate workshops and stakeholder sessions.

• Define and document epics, user stories, and

acceptance criteria.

• Develop process maps, customer journeys, use

cases, and data definitions.

• Support SIT/UAT, testing, defect management, and

change requests.

• Maintain requirements traceability, decision

logs, and RAID logs.

• Collaborate with technical teams on APIs, data

flows, and integration requirements.

• Support delivery governance, risk, controls, and

operational readiness.

Mandatory Skills:

• 5+ years' Business Analysis experience

• Requirements Gathering & Management

• User Stories & Acceptance Criteria

• Business & Process Analysis

• BPMN / Process Mapping

• Workshop Facilitation

• Jira / Azure DevOps

• Confluence / SharePoint

• SIT / UAT & Defect Management

• Excel & SQL

• Stakeholder Management

• Risk, Controls & Governance

Advantageous Skills

• Financial Services / Banking experience

• Lending or Investment experience

• BABOK / CBAP / CCBA

• Regulatory, Risk & Compliance

• Product Management / Roadmaps / OKRs

• API & Integration Knowledge

• Data & Reporting Projects

Change & Operational Readiness Qualifications

• Bachelor's Degree in Business, Information

Systems, Finance, or related field.

• CBAP / CCBA or BABOK-aligned certification

advantageous.

Core Competencies

• Strong analytical and problem-solving skills

• Excellent communication and facilitation

• Strong stakeholder engagement

• Comfortable working with ambiguity

• Structured and detail-oriented

• Ability to challenge the status quo

• Strong collaboration and relationship-building

skills

• Delivery and results focused