nextgenret

Agile Business Analyst

nextgenret · Municipality of Iraklio Attikis, Attica, Greece

Retail · 1,001-5,000 employees

Jul 17
Mid (2-5 yrs) Full-time Greece
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About the role

The Agile Business Analyst will analyze complex processes and customer journeys to translate business needs into clear requirements and user stories. They will also manage stakeholder interactions and coordinate testing activities to ensure high-quality delivery.

What they look for

Business analysis Agile methodology Stakeholder management User stories Requirement gathering UAT Regression testing Process analysis Customer journeys Jira Confluence Azure DevOps Analytical thinking Problem solving QA collaboration

Requirements

Candidates must have at least 2 years of experience as a Business Analyst within an Agile software development environment. Strong analytical skills, stakeholder management experience, and proficiency with tools like Jira and Confluence are required.

Benefits

Continuous training Career development Competitive bonus scheme Performance-based bonus Group health insurance Medical insurance Hybrid working model Wellbeing initiatives

Full description

At Kotsovolos, we believe in your uniqueness and everything you have to offer!

Here, you create your own current!

📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles & 49 Business Units

🎯 Our purpose Better Living. Everywhere. for Everyone!

💼 Your everyday work-life

• Analyze complex processes and customer journeys, proactively identifying gaps, risks, and improvement opportunities

• Own the translation of business needs into clear, well-structured requirements and user stories with defined acceptance criteria

• Manage stakeholder interactions end-to-end, ensuring alignment, clarity, and timely resolution of blockers

• Lead and coordinate testing activities (UAT/regression), ensuring quality delivery and proper tracking of issues

• Ensure consistency, quality, and adherence to analysis standards (e.g. DoR) across all deliverables

🚀 As an ideal fit, you should have

• Proven experience as a Business Analyst within a software development / Agile environment (2+ years)

• Strong analytical thinking and a structured, detail-oriented approach to problem solving

• Solid stakeholder management experience, with the ability to drive alignment across teams

• Good understanding of end-to-end digital journeys and dependency management

• Hands-on experience supporting testing activities and working closely with QA teams

• Strong organizational skills, with the ability to manage priorities and meet deadlines

• Experience with tools such as Jira / Confluence / Azure DevOps

💎 What we offer

  • Continuous training in new technologies and tools
  • Career development and growth opportunities
  • Competitive bonus scheme, performance-based
  • Group health/medical insurance package
  • Hybrid working model
  • Internal wellbeing initiatives

⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.