Senior Business App Analyst

Senior Business Applications Analyst

The Senior Business Applications Analyst interacts with business partners and IT staff to gather and document requirements and software testing needs. This role independently analyzes medium to high complexity business issues, recommends solutions, and leads project activities including scope management, meeting facilitation, and progress communication. The analyst ensures alignment between business processes and software deliverables while mentoring junior team members.

Primary Responsibilities

• Configure Warehouse Management Systems (WMS) such as Manhattan, JDA, or Red Prairie.

• Participate in all phases of application implementation and production support for business-critical systems.

• Gather requirements and design accurate, efficient solutions.

• Analyze and reengineer repetitive failed processes to reduce risk.

• Collaborate with development teams to ensure shared understanding of solutions and minimize rework.

• Maintain knowledge of interface specifications and configuration options.

• Document requirements and solutions according to the business SDLC process.

• Support transition of new customer and development projects into operational activities.

• Develop and execute test scripts based on documented requirements.

• Maintain and update business models reflecting current processes and rules.

• Provide input to scoping and impact analysis for future deliverables.

• Create presentations and scorecards; generate reports using advanced Excel skills.

• Follow change control methodology in daily activities.

• Establish and maintain strong relationships with internal teams, customers, consultants, and vendors.

• Stay current on warehouse execution technologies and trends.

• Support 24/7/365 operations through on-call rotation as needed.

• Travel for projects as required.

• Follow corporate vision, mission, values, and uphold the highest ethical standards.

• Perform other duties as assigned.

• Oracle Transportation Management 

Education and Experience

• Bachelor's degree or equivalent in Computer Science, Information Systems, or related field.

• 6+ years of relevant experience in business applications analysis.

• Experience with WMS systems such as Manhattan, JDA, or Red Prairie preferred.

Skills and Qualifications

• Strong proficiency in Oracle SQL for application development.

• Ability to logically solve problems and maintain service level agreements.

• Effective communication skills across distributed teams and stakeholders.

• High verbal and written proficiency with a professional attitude.

• Knowledge of UNIX/Linux servers and Oracle relational databases is a plus.

• Outgoing, action-oriented self-starter who thrives in fast-paced environments.

Requirements, Perks, and Benefits (US -- Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.

• Ability to read, write, and interpret information.

• Ability to add, subtract, multiply, and divide.

• Ability to use hands to finger, handle, or feel.

• Ability to sit, walk, or stand for the duration of the shift.

• Must possess visual acuity to perform essential job functions.

• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.

• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights

• Pay Transparency

• Family and Medical Leave Act (FMLA)

• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)

• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.

• 401(k) plan with company match after 1 year

• Tuition reimbursement program

• Holiday pay and accrued paid time off programs offering both Vacation and PTO

• Medical, dental, vision, and voluntary benefits available on day one

• Basic life insurance

• Basic AD&D coverage

• Supplemental Life and Supplemental AD&D

• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service

• Paid parental leave for both moms and dads

• Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.