Salesforce Solution Architect - CRM (Sales/Service Cloud))

Ford Motor Company Chennai, Tamil Nadu, India

Motor Vehicle Manufacturing · 10,001+ employees

7 h ago Closes today

Senior (5-10 yrs) Full-time India

About the role

You will lead the CRM architecture strategy across international markets, defining technology roadmaps and designing scalable Salesforce solutions. This role involves partnering with business and technology leaders to drive modernization initiatives and influence enterprise technology decisions.

What they look for

Salesforce Architecture Sales Cloud Service Cloud Experience Cloud Solution Architecture CRM Strategy Stakeholder Management Technology Roadmaps Enterprise Architecture Integration Architecture Data Architecture Modernization Salesforce Certified Application Architect Communication Skills Business Process Analysis

Requirements

Candidates must have a bachelor's degree and at least 8 years of experience in enterprise technology or solution architecture. Proficiency in Salesforce architecture, specifically Sales and Service Cloud, along with relevant certifications and strong stakeholder management skills, is required.

Full description

Description

We are seeking a highly experienced Salesforce Solution Architect to lead CRM architecture across our International Markets business, including Australia, New Zealand, South Africa, and South East Asia. In this role, you will define architecture strategy, guide technology investments, and partner with business and technology leaders to deliver scalable Salesforce solutions.

This is a high-impact individual contributor position with significant visibility across business and technology organizations. The successful candidate will help shape both regional and global CRM architecture roadmaps while driving modernization and innovation initiatives.