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Regional Office South | Popeyes Quality | Circle QA | M03

Jubilant Corporate India

Financial Services · 1,001-5,000 employees

5 h ago
qa Mid (2-5 yrs) Full-time India
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About the role

The role involves conducting quarterly food safety and quality audits across regional stores to ensure compliance with company standards and health regulations. It also requires managing product quality complaints, monitoring performance metrics, and collaborating with supply chain teams to maintain quality specifications.

What they look for

Food safety Quality assurance Audit management Compliance Process improvement HACCP GHP GMP Supply chain management Vendor management ERP systems SAP Oracle Data analysis Quality management systems TQM

Requirements

Candidates must hold a Bachelor's or Master's degree in Food Technology or a relevant field. A minimum of 2 to 5 years of experience in Quality Systems Management, TQM, and process improvement is required.

Full description

Accountability 1

Key accountabilities:

  • Each store quarterly assessment across your region for the food safety and quality audit.
  • Responsible for continuous review, improvement and appropriate action of Health Inspections, Third Party Audits, Recipes, Job Aids, Equipment, Internal Systems, Internal Company Reports and Pest Management Compliance
  • Ensuring the quality compliance of the all incoming raw materials and packing materials as well as for semi-finished and finished goods at Stores including incoming vehicle inspection at store.
  • Implement, and maintain a quality plan to bring company's Quality Management Systems and Policies into compliance with various quality system requirements.
  • To achieve 5 star rating in Hygiene audit /Participation in CII Food safety award and 95% Audit score compliance in the RBI REV audit.
  • Ensuring the right GHP, GMP in and Stores across the region.
  • New Store layout approval with respect to the food safety and regulation compliance.

Accountability 2

  • Responsible for handling product's quality complaints at Circle/ Regional level.
  • Performance monitoring and metrics: KPI’s to drive improvement in quality, food safety ,REV & Product score.
  • Generating MIS out of Monthly QA Score Card, Store Assessment, Weekly QA Report(Customer Complaints), Monthly Departmental PPT Update etc.
  • Follow up with vendor and Supply chain center team regarding any deviation from specs/quality in the raw and packing materials.
  • Ensuring the proper and effective implementation of the SOP’s for production, quality and handling, packing during New Product Launch
  • To explore quality best practices available in any industry.
  • Knowledge of working in ERP system – SAP/ Oracle and other Quality too

Qualification:

  • Bachelor's / Masters / MSC degree in food technology or relevant subject.
  • 2 to 5+ years' experience in Quality Systems Management, TQM, and process improvement

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