Nationwide

Lead Business Analyst - Business Banking & Payments

Nationwide Glasgow, Scotland, United Kingdom

Financial Services · 10,001+ employees

3 h ago
business-analyst Senior (5-10 yrs) Full-time United Kingdom
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About the role

You will lead the analysis and design of complex payment initiatives to improve customer journeys and operational processes. Additionally, you will provide leadership to analysts while collaborating with stakeholders to deliver solutions that balance customer value and regulatory requirements.

What they look for

Business analysis Payment systems Business banking Stakeholder management Requirement gathering Delivery roadmaps Operational processes Strategic planning Cash management Payment servicing Regulatory compliance Leadership Change management Analytical skills

Requirements

The role requires expertise in business and corporate banking payments to translate complex requirements into practical solutions. You must be capable of driving high standards of analysis and stakeholder engagement within a hybrid working environment.

Benefits

25 days holiday Private medical insurance Pension Annual performance-related bonus Training and development Salary sacrifice scheme Life assurance Wellhub health and wellness access Paid volunteering

Full description

We're looking for a Lead Business Analyst to play a key role in shaping the future of Business Banking Payments. Working across complex payment initiatives, you'll lead the analysis and design of solutions that improve customer journeys, strengthen operational processes and support strategic business objectives.

You'll use your expertise in business and corporate banking payments to translate complex requirements into clear target states, delivery roadmaps and practical solutions across domestic and international payments, cash management and payment servicing.

Working closely with business, technology and operational stakeholders, you'll help deliver change that balances customer value, regulatory requirements, operational resilience and commercial outcomes. You'll also provide leadership and direction to analysts, driving high standards of analysis, stakeholder engagement and delivery excellence.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Edinburgh, Gosforth or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

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