Thales

Process Support Engineer

Thales Sydney, New South Wales, Australia

Defense and Space Manufacturing · 10,001+ employees

14 h ago
support-engineer Senior (5-10 yrs) Full-time Australia
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About the role

The Process Support Engineer is responsible for developing and optimizing manufacturing, repair, and testing procedures to ensure efficient production operations. They provide real-time technical support to internal teams and suppliers while driving continuous improvement initiatives.

What they look for

Industrial process engineering Manufacturing planning Repair process management Test and integration Lean manufacturing Continuous improvement TPM PDCA Problem-solving Data analysis Industrial IT Stock management Flow management Technical documentation Quality control

Requirements

Candidates must possess extensive knowledge of production and repair processes, along with experience in industrial management and continuous improvement methodologies like Lean. Applicants must be Australian citizens eligible to obtain and maintain a Defence security clearance.

Benefits

Competitive remuneration Bonus Health insurance Fitness passport discount Employee discounts Paid parental leave Novated lease options

Full description

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

BENEFITS @ THALES

  • Competitive remuneration + Bonus + Health insurance
  • Free medical health insurance for you and your family
  • ThalesFlex – flexibility working is our everyday
  • Fitness Passport Discount
  • Employee discounts with a number of affiliates (Travel, Car hire, Tech)
  • Modernised Paid Parental Leave
  • Novated Lease options

KEY ACTIVITIES AND RESPONSIBILITIES As an Industrial Process Engineer – Methods, Integration, Test & Deployment, you are accountable to:

  • Develop manufacturing, repair, service, testing and integration plans and procedures and assist with defining and maintaining applicable standards (ranges, tools).
  • Prepare the manufacturing / repair / service data file documentation.
  • Support the APRU operational teams in implementing first-level maintenance (TPM), alongside the maintenance teams.
  • Define the testing and burn-in strategy for equipment and subassemblies, as well as the industrial needs in terms of testability.
  • Ensure that production/support processes and tools are defined, implemented, prepared and optimised.
  • Define and optimise documentation, tools and processes for production and repair/support based on the information provided by the R&D engineering teams, and provide for the development of technical production and repair data.
  • Anticipate the preparation of future developments in compliance, promote technological innovation to reduce costs and cycles, and ensure the feasibility and reproducibility of manufactured components (with the Industrialisation Process Engineers).
  • Develop test and control plans and procedures for production equipment and associated resources (programmes, benches, interfaces).
  • With the Product Support Managers, capitalise on production lines and manage feedback, and play a key role in improving productivity and continuous improvement.
  • Work with the Industrialisation Process Engineers to incorporate supplier issues as part of the subcontracting of certain activities.
  • Propose a strategy for handling obsolescence and initiate the corresponding actions with the relevant functional areas.
  • Ensure that industrial processes and procedures are deployed and monitored.
  • Assist with defining and maintaining applicable standards (ranges, tools).
  • Provide real-time industrial technical support internally to the APRU and externally (to suppliers). Resolve problems within a period of time compatible with the Takt (validated with the APRU).
  • Provide for updates to the industrial infrastructure (resources and procedures) in connection with changes to the documentation. Generate ideas for improvements to the process.

KEY KNOWLEDGE AND EXPERIENCE To be successful in the role, you will have demonstrated and/or acquired the following knowledge and experience:

  • Extensive knowledge of production and repair processes
  • Extensive knowledge of products and their manufacturing or repair processes
  • Knowledge of industrial management control
  • Basic knowledge of stock management and flow management methodologies
  • Implementation of continuous improvement and management tools (Lean: flow management, conducting Gemba Walks, Compass Room, Plan Do Check Act (PDCA), TPM, etc)
  • Practice of analytical and problem-solving techniques
  • Knowledge of production tools, industrial IT & use of dashboards (analysis, decision support)

GOOD TO KNOW Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks. A Defence security clearance is required for this role; applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role.

The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role. The U.S. International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.

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