RCIS Business Systems Analyst I, II or III

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

The ideal candidate will have the ability to partner with business stakeholders to determine business and user needs related to specific application or system changes. Develops proficiency in RCIS development, system testing, and production environments, and collaborates with IT on system changes and updates. Collaborates with other technical and business resources, analyzes business and user needs, and identifies and tests requirements. Partners with Production Support, other IT resources, and TAC to resolve system defects.

Depending on experience, this role may be filled at a higher level. We are open to remote work for the right candidate, at the right level, located any where within the U.S..

In this role you will be responsible for:

• Understanding customers´ objectives, processes, products and services and makes educated recommendations to implement the release plan.

• Coordinating and leading activities with business owners to gather requirements.

• Analyzing requirements to determine the systems’ potential and defines impact to other business units and systems.

• Supporting system configuration and integration testing including the functionality, performance and fit to ensure original requirements are met.

• Assisting developers and business analysts with the creation and testing of new or updated functionality.

• Assisting quality assurance with the creation and execution of acceptance testing.

• Mastering the tools and applications used in the software development process.

• Monitoring business decisions and manages documentation and communication through consultation with resources from Crop Claims, Compliance, Policy Servicing, Accounting, Information Technology, and training teams.

• Completing impact assessments and validates IT solutions.

Basic Qualifications:

• Bachelor’s degree and 2 or more years of experience with Crop Claims Software (as end user or subject matter expert).

OR

• High School Diploma or Equivalent and 4 or more years of experience with Crop Claims Software (as end user or subject matter expert).

Preferred Qualifications:

• Documented expertise in MPCI field adjustment procedures and operations

• Strong verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The proposed salary range for the role ranges from 54,500 to $89,200, with short-term incentive bonus eligibility set at 10%. 

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - South Dakota Virtual Office, AM - Anoka, AM - Dallas, AM - Omaha, AM - Overland Park, AM - Schaumburg Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered: No

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