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CGF

MuleSoft Support Engineer / MuleSoft Specialist

CGF Romania

Information Technology & Services · 201-500 employees

20 h ago
Remote support-engineer Mid (2-5 yrs) Full-time Romania
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About the role

The MuleSoft Support Engineer will provide Level 2 operational support by monitoring integration flows and troubleshooting API incidents. They will perform root-cause analysis and collaborate with development teams to implement fixes and ensure platform stability.

What they look for

MuleSoft Anypoint Platform API Management DataWeave JSON XML REST SOAP Java SQL Git CI/CD ITIL Troubleshooting API-led connectivity Incident management

Requirements

Candidates must have 2–4 years of experience with MuleSoft Anypoint Platform and a strong understanding of integration patterns and web services. Proficiency in Java, SQL, and ITIL-based support environments is required, along with good analytical and communication skills.

Full description

hort Role Description: The MuleSoft Support Engineer will provide Level 2 operational and technical support for MuleSoft integrations and APIs. Responsibilities include monitoring integration flows, troubleshooting incidents, performing root-cause analysis, implementing minor fixes and enhancements, and collaborating with development and infrastructure teams to ensure platform stability and service continuity.

Required Skills:

  • 2–4 years of experience with MuleSoft Anypoint Platform
  • Experience with Mule applications, APIs and integration flows
  • Knowledge of Anypoint Studio, API Manager and Runtime Manager
  • Good understanding of REST and SOAP web services
  • Experience with DataWeave, JSON and XML
  • Knowledge of API-led connectivity and integration patterns
  • Experience troubleshooting application, API and connectivity issues
  • Familiarity with log analysis and monitoring tools
  • Basic knowledge of Java, SQL and relational databases
  • Experience with Git and CI/CD processes
  • Understanding of incident, problem and change management processes
  • Familiarity with ITIL-based support environments
  • Good analytical and problem-solving skills
  • Good English communication skills
  • Ability to work independently and collaborate with development and infrastructure teams

 

Nice to Have:

  • MuleSoft Developer or Integration Associate certification
  • Knowledge of authentication technologies such as OAuth 2.0, JWT and TLS
  • Previous experience in Level 2 application or integration support
  • German Language

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