Senior Product Sales Manager-BRANCH BANKING-Enterprise Business Solutions - EBS
Kotak Gurgaon, Haryana, India
Banking · 10,001+ employees
About the role
The role involves sourcing merchants for payment solutions and managing the end-to-end lifecycle of cash management and acquiring products. You will also be responsible for training branch teams, conducting system demos, and ensuring strict adherence to KYC, AML, and audit compliance standards.
What they look for
Requirements
Candidates must possess strong sales and analytical skills with a proactive approach to business development and troubleshooting. A bachelor's degree is required, along with proficiency in MS Office and a willingness to travel locally for client meetings.
Full description
Key Responsibilities:
1) Business Development & Lead Generation
- Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.
- Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.
- Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.
- Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
- Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
- Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
2) Onboarding, Activation & Portfolio Management
- Coordinate with operations/implementation for seamless go-live; ensure activation and throughput (TPV/collections).
- Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.
3) Enablement, Training & Marketing Support
- Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.
- Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.
4) Risk, Compliance & Governance
- Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.
- Explain chargebacks/fraud risks for all product offering and follow audit/compliance
- requirements throughout deal lifecycle.
Skill Set Requirement:
- Certification in MS Office/MIS Tools – from private or government institute.
- Sales oriented, Proactive with high energy levels and capable of working with a team
- Analytical, practical and have aptitude for troubleshooting.
- Keen interest in sales, structuring and implementing deals
- Willingness to travel within radius of 100 KMs for customer meetings
