Product Manager Middle+/Senior [Collection]
Plata Card · Mexico
Banking · 1,001-5,000 employees
About the role
You will own the product direction and roadmap for automated legal collections, translating business strategy into scalable workflows. You will also drive key business metrics and collaborate with cross-functional teams to deliver end-to-end solutions.
What they look for
Requirements
The role requires at least 4 years of experience in product management with a strong analytical mindset. Candidates must demonstrate the ability to build operational products and effectively manage stakeholders across technical and legal functions.
Benefits
Full description
We are looking for a Product Manager to lead the development and scaling of automated legal collections processes.
This role sits at the intersection of product, legal, data, and operations and focuses on building a high-impact product that directly drives recovery, cost efficiency, and scalability of legal operations.
You will own a critical product area end-to-end — from defining the vision and strategy to delivering measurable business outcomes across the full legal collections lifecycle.
Challenges that await you:
- Own the product direction and roadmap for legal collections automation
- Translate business and legal strategy into scalable product solutions
- Design and launch end-to-end automated workflows across the legal lifecycle (case selection, document generation, filing, status tracking)
- Drive improvements in key business metrics such as recovery rate, cost per case, and time-to-resolution
- Build and iterate on decisioning logic using data, segmentation, and scoring models
- Define success metrics and lead experimentation (A/B testing) to optimize performance
- Work closely with Legal, Collections, Data Science, Engineering, and Operations to deliver solutions end-to-end
- Own integrations with external partners (law firms, courts, vendors)
- Ensure scalability and compliance of all product decisions
What makes you a great fit:
- 4+ years of experience in Product Management
- Experience owning a product area or key product initiatives end-to-end
- Strong analytical mindset and ability to work with data to drive decisions
- Experience building or improving workflow-based or operational products
- Ability to translate complex business processes into product solutions
- Experience working closely with engineering teams and understanding technical constraints
- Strong stakeholder management and ability to drive alignment across functions
- Experience working with product metrics and running experiments
- B2 or higher English level for effective communication with an international team
Our ways of working:
- Innovative Spirit: A commitment to creativity and groundbreaking solutions
- Honest Feedback: valuing open, transparent communication
- Supportive Team: a strong, collaborative community
- Celebrating Achievements: recognizing our wins together
- High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
• Relocation support to one of our hubs — Mexico — with assistance for the employee and their family
• Flexible work from our office
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave