Senior Manager, Platform Delivery

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

I&IT ONLY: Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

I&IT leads the delivery of key strategic solutions to support the strategic and operational business needs of the Operations and Safety Divisions. This role is a key contributor to supporting bus operations and safety division priorities through the implementation of foundational and strategic projects that improve operational efficiency and address evolving Metrolinx transit customer needs.

What will I be doing?

• Provides end to end project management services for I&IT projects and programs including responsibility for schedule management, financial accountability, project deliverables and communications. Inherent in the delivery of project management services is an understanding of the technical solutions that enable the business benefit.

• Leads activities, resources, stakeholder and vendor relationships related to project scope, risk and issue management, and quality assurance to ensure projects deliver expected outcomes.

• Delivers accurate forecasts and budgets by ensuring that all project cost and scheduled activities are identified, continuously monitored, and clarifications/changes managed properly to maintain adherence to schedule and budget

• Collaborates with I&IT Product Operations teams to ensure successful transition to operations

• Provides oversight to, defines and monitors the Platform Delivery & Release team’s yearly operating plan and performance objectives to monitor for quality and excellent delivery of services.

• Manages the alignment of activities with overall I&IT and corporate governing frameworks, standards and methodologies that support business requirements and enterprise-scale efficiencies.

• Develop working relationships with strategic vendors and their on-site, near & offshore teams, and their leadership teams.

What Skills and Qualifications Do I Need?

• Degree in Computer Science or Business or equivalent

• Demonstrated years Project Management preferably in the technology environments, Transit industry or the Public sector

• Demonstrated experience with large complex transformational projects including implementation of both infrastructure/hardware and software solutions

• Knowledge of program management, planning, budgeting, prioritization, risk and change management principles, methods, and techniques to manage the development, deployment, and implementation of large and medium scale transit initiatives.

• Effective written, oral, presentation and interpersonal skills to articulate and present advice, options and recommendations to senior management and business clients on projects and technology solutions

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation: Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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