Customer Engineering Manager
Nokia · Mumbai, Maharashtra, India
Telecommunications · 1,001-5,000 employees
About the role
Lead and scale a high-performance Remote Delivery Engineering team focused on IP/MPLS and Data Center solutions. Manage end-to-end solution design, deployment, and customer engagement while driving technical excellence across the global team.
What they look for
Requirements
Requires over 20 years of experience in the telecom/networking industry with at least 10 years in leadership roles. Candidates must possess deep technical expertise in IP/MPLS, data center fabrics, and cloud virtualization technologies.
Full description
The candidate in this role will be required to work in a consultative manner with external Customers, Project Delivery teams, Product Line Managers, Pre-Sales and BDM teams and our global customer engineering team. Lead and scale a high-performance Remote Delivery Engineering team delivering IP/MPLS and Data Center solutions across customers. Drive technical excellence, customer engagement, and adoption of next-generation networking technologies. Manages a team of strong IP Engineers covering various aspects of technical project delivery, network design, solution/Use case testing and customer technical advocates. Leads end-to-end solution/ design & deployment incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required.
