Public Cloud Support Engineer (Sénior)

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for a Public Cloud Support Engineer to integrate our internal team, based in Lisbon.

Your responsibilities include:

• Experience (minimum of 4-6 years) in cloud engineering/support, including hands-on experience across at least two of AWS, Azure, and Google Cloud Platform;

• Design, implementation, configuration, and maintenance of IaaS and PaaS services in multi-cloud environments;

• Creating and maintaining CI/CD pipelines and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation);

• Proficiency in Python, PowerShell, or Bash for automation and operational tasks;

• Provide support, troubleshoot, and optimize environments across Azure, AWS, and GCP, ensuring availability, performance, and security;

• Experience with monitoring, logging, and alerting tools, performing root-cause analysis and incident resolution;

• Knowledge of identity and access management, networking, and cloud security best practices;

• Diagnosing and resolving complex cloud-related issues;

You must have:

• 12th degree (minimum) or University degree in IT-related field;

• Minimum of 4 years of hands-on experience in public cloud engineering/support;

• Proven hands-on experience with at least two of the following: AWS, Microsoft Azure, Google Cloud Platform;

• Solid experience with IaaS and PaaS services, and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation);

• Experience building/maintaining CI/CD pipelines (e.g., Azure DevOps, GitHub Actions, Jenkins, GitLab CI);

• Scripting skills (Python, PowerShell, or Bash);

• At least one professional-level cloud certification (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator/Solutions Architect, Google Professional Cloud Architect);

• Good level of English (written and spoken).

We value:

• Certifications in more than one cloud provider (AWS, Azure, and/or GCP);

• Experience with containers and orchestration (Docker, Kubernetes);

• Knowledge of cloud cost optimization (FinOps) practices;

• Hold ITIL certification;

• Dynamism and initiative;

• High sense of responsibility;

• Problem-solving skills;

• Good communication;

• Team spirit and interpersonal skills;

• Results-oriented;

• Stress management and emotional control.

We offer:

• Regular professional development;

• Health insurance, with family package;

• Office facilities for meals and snacks;

• Regular teambuilding programs;

• Friendly workplace.

Workplace: Lisbon (Hybrid)

Claranet: Make Modern Happen!