Project Manager Services Senior Coordinator

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv?

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.

• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.

• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.

• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

POSITION SUMMARY

The Senior Project Coordinator provides support to the Project Management Office by assisting with project coordination, shipment tracking, service request management, audit support, project documentation, and project-related reporting. This role supports Project Managers with needed project information, requirements, updates, and follow-through activities to help ensure projects are tracked to completion. The role also supports limited Smartsheet / project portal activities, including project portal spin-ups, Smartsheet portal maintenance, data entry, data organization, basic reporting support, and coordination of portal updates aligned to established processes.

Knowledge

• Effectively applies knowledge of job and company policies and procedures to complete a variety of tasks

• In-depth knowledge in technical or specialty area

• Support the Project Management Office with project coordination, shipment tracking, service request management, and follow-up activities.

• Assist Project Managers with project information, documentation, reports, requirements, and coordination needs.

• Support tracking of project financial-related information where applicable, including budget tracking, expenses, subcontractor PO support, payment support, and report extraction.

• Manage project-related paperwork by ensuring project materials are current, filed, organized, and stored properly.

• Assist with internal and external audit requests.

• Support project completion activities, including closing service requests and ensuring project module updates are completed when projects close.

• Support project portal spin-ups using established templates and agreed project requirements.

• Maintain Smartsheet project portals by updating project data, trackers, reports, and related information.

• Assist in basic dashboard/reporting support, data collection, and data organization.

• Apply Smartsheet best practices and help ensure project portal information is accurate, current, and usable.

• Coordinate with Project Managers and internal stakeholders to confirm portal updates, missing data, and required project information.

Complexity

• Applies advanced skills to resolve complex problems

• May modify process to resolve situations

• Completes workload on time. Monitors if transactions are processed in a timely manner.

• Implements error-proofing method to ensure all transactions done are accurately

• Participates in meetings and discussions with customers

• Coordinates with other teams/support to complete the request of customers.

Supervision

• Works independently within established procedures: may receive general guidelines on new assignments

• May provide general guidance or technical assistance to less experienced team members

• Plans, executes and manages own workload and projects in cooperation with line leaders

• Assists in leading team working meetings, huddles and information cascades. Communicates with the team on best practices, lessons learned, process and product updates during huddles/meetings.

Continuous Improvement

• Identifies problem areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.

• Completes personal individual development plan and implements agreed training/development activities.

• Assists the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing and consolidating information into forms that can be used for decision making of the top management.

• Support projects related to quality improvement

Team Support and Development

• Identifies problems areas and sources, offers possible solutions and escalates to line leaders/seniors when necessary.

• Completes personal individual development plan and implements agreed training/development activities.

• Assists the team lead in identifying team opportunities and challenges. Provide sound recommendations to line leaders and/or stakeholders by translating, enhancing and consolidating information into forms that can be used for decision making of the top management.

• Support projects related to quality improvement

QUALIFICATIONS

• Bachelor's degree in business or related discipline

• 3 or more years of experience focused project coordination

• Must have strong proficiency with MS Office, specifically Excel and Word.

• Experience or working knowledge of Smartsheet, project portals, dashboards, trackers, or project reporting preferred.

• Ability to work independently within established procedures and handle multiple project coordination activities.

• Strong attention to detail, accuracy, follow-through, and documentation discipline.

• Ability to identify issues, recommend solutions, and escalate appropriately.

• Professional written and verbal communication skills.

• Demonstrated teamwork, integrity, adaptability, and customer-focused support.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Think Big and Execute

• Act With Urgency

• Own It

• Drive Continuous Improvement

• Promote Transparent and Open Communication

• Learn and Seek Out Development

• Foster a Customer-First Mindset

• Lead by Example

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com