Senior Business Analyst

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies seeks a highly motivated and experienced Business Analyst.

Responsibilities:

• Elicit, analyse, validate and document business needs, functional requirements, non-functional requirements and business rules.
• Analyse and model current and target business processes and workflows; identify gaps, inefficiencies and optimization opportunities.
• Produce business and functional specifications, process flow diagrams, user stories and acceptance criteria.
• Support backlog preparation, requirements traceability and prioritization throughout delivery. Preparation of project status reports.
• Plan and support User Acceptance Testing, record defects and feedback, and verify delivered solutions against business needs.
• Facilitate workshops and stakeholder meetings, and communicate effectively with business and technical stakeholders.
• Participate in Agile ceremonies and coordination activities.
• Contribute to KPI monitoring, data analysis, reporting, meeting minutes, workshop summaries and project documentation.
• Ensuring that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

• Bachelor Degree in IT or related field with a minimum of 9 years of professional IT experience
• Minimum 6 years of experience in a similar role is required
• Hands on experience on the following is required:
• Business analysis methods and requirements lifecycle management.
• Business process and workflow analysis/modelling.
• Backlog management, traceability, user stories and acceptance criteria.
• UAT planning, execution support, defect/feedback recording and acceptance support.
• Agile delivery practices, ceremonies and stakeholder coordination.
• KPI monitoring, data analysis and reporting
• Experience with BPM/process modelling, UAT and Agile delivery is needed
• Experience in complex public-sector or EU institutional digital solutions environments is advantageous
• Professional certifications in Business Analysis will be considered a strong asset.
• Very good knowledge of written and spoken English is required.

This role is an opportunity in Brussels.

CV submitted in English.

Your race, gender identity and expression, age ethnicity or disability make no difference in Quento we want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: Quento collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.