GraceKennedy Ltd.

Business Analyst

GraceKennedy Ltd. · Saint Andrew, Jamaica

Consumer Services · 1,001-5,000 employees

Yesterday
Mid (2-5 yrs) Full-time Jamaica
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About the role

The incumbent will be responsible for understanding and documenting business needs, translating them into requirements, and evaluating suitable technology solutions. They will also collaborate with stakeholders to review business processes and implement effective business solutions.

What they look for

Business Process Analysis Business Process Design Business Process Improvement Requirements Gathering Software Development Lifecycle SDLC ICT Problem-solving Customer Relations Relationship Building Time Management Planning Prioritization Negotiation Communication Skills Presentation Skills

Requirements

Applicants must hold a first degree in Management, Banking, Finance, or a related field and possess at least three years of experience in business process analysis. Professional certifications such as IIBA or PMI are considered an advantage.

Full description

GK General Insurance Company seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes in the company, in the following capacity:-​

BUSINESS ANALYST

Purpose of Position

Reporting to the Head of Operational Efficiency, the incumbent will be responsible for understanding and documenting current and future business needs, translating these needs into requirements, and evaluating technologies and solutions for best fit and adequacy. The incumbent will also aid in the review of company business processes, and the implementation of business solutions, in conjunction with other key stakeholders.

Our ideal candidate is an organized, proactive, flexible, results and solution oriented individual with strong communication, presentation and analytical skills.

Required Qualification, Experience, Knowledge

At minimum, applicants should possess the following:

  • First Degree in Management, Banking and Finance or related field
  • IIBA-Certified Business Analyst Professional or PMI certification would be an advantage
  • A minimum of three (3) years’ experience in Business Process Analysis, Design or Improvements and working in the financial industry
  • Exposure to the General Insurance industry is an asset.
  • Knowledge of the Software Development Lifecycle (SDLC) and Information and Communication Technology (ICT) terminologies.
  • Excellent problem-solving capabilities and techniques.
  • Strong customer relations and relationship building skills, poise, tact and diplomacy.
  • Excellent time management and the ability to plan, prioritize, negotiate and meet deadlines/time constraints in a high-pressure environment

GraceKennedy's Competencies

GraceKennedy embraces six key competencies that all employees, regardless of level, should master and demonstrate across the organization. These are:

  • Results Oriented
  • Digitally Savvy
  • Collaborative
  • Engaging & Inspiring
  • Diversity-Embracing
  • GK Values-Driven

​Qualified applicants are invited to submit applications no later than 14/08/2026 via the careers section of our Corporate Website at www.gracekennedy.com

GK General Insurance Company upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.