Product Analyst II

Description

As an Engage Fi employee, you can expect:

• To work with an amazing and collaborative team
• To create and innovate in your role and see the impact you make on the business and client experience
• To be a part of an award-winning team – Inc. 500 (2018), Inc. 5000 (2019, 2021, 2022, 2024, 2025), Tampa Bay Business Journal Fast 50 (2021, 2023, 2024, 2025), Great Place to Work (2023, 2024)
• All employees to cultivate and encourage new ideas and thrive on a fun and productive work environment
• To join a highly engaged workforce that supports personal and professional growth, empowerment, and lives by servant leadership

What we provide:

• Competitive pay, incentive programs, 401k matching
• Unlimited time off plus 11 paid holidays
• Medical, dental, and vision health plans with FSA or HSA options
• Opportunities to volunteer and give back to the communities we serve
• Paid remote work expenses
• Career development, trainings, continuous learning, and employee recognition
• Team engagement events and activities
• Culture of growth and continuous improvement
• A great place to work

About Us:

Engage fi was founded on the principle of putting ourselves in our clients’ shoes to understand their needs, their business objectives, and their definition of success. What sets us apart from other options is our focus on the client, and a little bit more: more transparency, more innovation, more savings, more incentives, more fun, more collaboration. We take pride in our people, process, and tools guaranteeing that your experience with engage fi will surpass your expectations. Our emphasis on the education, efficiency, and effectiveness needed to drive the growth of our industry will align to the needs of the consumer and your internal team. Our collective experience working for and with vendors and financial institutions in the past gives us tremendous insight into the capabilities of the vendors that our clients work with. We aim to leverage our knowledge and tools to save time, improve efficiency, and provide the pricing leverage the financial institution needs.

With over 450 years of industry experience, the team at Engage fi is a blend of consultants, educators, matchmakers, integrators, and advocates. We are laser-focused on guiding financial institutions through our proven process and enabling them to make informed, timely decisions on vendor relationships so they can change at the speed of the consumer. Engage fi has completed over 525 strategic projects for financial institutions and negotiated over $2.2 billion in savings and incentives for our clients. We have a unique approach, and our strategic projects are as unique as the clients we serve. Let’s Engage! www.engagefi.com

Position Summary:

The Product Analyst II serves as the primary subject matter expert for assigned products, partnering with internal team members, business product owners, business stakeholders, and external partners to successfully deliver software solutions that align with business priorities.

This role is responsible for translating business requirements into actionable product backlogs, ensuring sprint readiness, supporting development teams throughout execution, coordinating User Acceptance Testing (UAT), managing product releases, and maintaining product documentation. The Product Analyst II collaborates across departments to ensure business needs are effectively translated into delivered product capabilities while maintaining consistent product quality throughout the software development lifecycle.

Essential Functions:

Product Delivery & Backlog Management

• Own and maintain the product backlog for assigned products.
• Translate business requirements into well-defined epics, features, and user stories.
• Refine and prioritize backlog items in alignment with business priorities established by Senior Product Management and leadership.
• Continuously manage backlog health to support upcoming sprint planning activities.

Agile Delivery

• Facilitate backlog refinement sessions with development teams.
• Support sprint planning activities and ensure work is developer-ready.
• Clarify business requirements and answer functional questions during development.
• Collaborate with engineering teams to remove ambiguity and support successful delivery.
• Participate in sprint reviews and retrospectives to identify continuous improvement opportunities.

User Acceptance Testing & Release Management

• Coordinate User Acceptance Testing (UAT) activities.
• Validate completed functionality against business requirements and acceptance criteria.
• Coordinate release readiness activities with Product Management, Product Analysts, and technology teams.

Product Documentation

• Maintain product documentation throughout the product lifecycle.
• Ensure user stories, acceptance criteria, release documentation, and product knowledge remain current.
• Partner with Product Analysts to maintain functional documentation and product knowledge repositories.

Stakeholder Engagement

• Build strong relationships with team members, technology teams, business stakeholders, and leadership.
• Communicate and provide regular reporting to team members and leadership on product delivery progress, implementation/release status, testing status, and overall product activities in relation to the product workflow lifecycle.
• Support product demonstrations and stakeholder reviews.
• Gather implementation feedback and identify opportunities for continuous product improvement.

Product Quality & Continuous Improvement

• Monitor backlog quality and delivery effectiveness.
• Identify opportunities to improve Agile delivery processes.
• Partner with Product Analysts to incorporate production feedback into future backlog priorities.

Requirements

Required Skills & Competencies:

• Strong understanding of Agile software delivery principles and product lifecycle management.
• Ability to translate business requirements into well-defined epics, features, user stories, and acceptance criteria.
• Strong collaboration skills with software development teams.
• Ability to balance multiple priorities while maintaining delivery commitments.
• Strong communication and decision-making skills.
• Strong organizational skills with a focus on execution and delivery.
• Ability to identify delivery risks, remove ambiguity, and drive work to completion.

Required Education and Experience:

• Bachelor’s degree in business, finance, information systems, management, or related field preferred.
• 5–7 years of experience in product lifecycle oversight, Agile software delivery, product coordination, project management, business analysis, or related disciplines.
• Proficiency with Azure DevOps, Microsoft Office, Smartsheet, or Jira.
• Experience managing product backlogs, user stories, and sprint readiness activities.
• Experience partnering with software development teams throughout the software development lifecycle.
• Experience coordinating User Acceptance Testing (UAT) and software releases.
• Experience working in Agile software delivery environments.
• Experience supporting cross-functional product teams preferred.

Physical Requirements:

• Prolonged periods of sitting and working at a computer.
• Ability to occasionally lift up to 15 pounds.

Position Type/Expected hours of Work:

• Full Time/ 40 hours per week

Location:

• Remote
• Limited travel required to attend company/department meeting 1-2 times per year

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

EEO Statement:

Engage fi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.