IT Business Analyst - Finance & Portfolio

Role overviewWe are looking for a pragmatic IT Business Analyst with a strong interest in technology cost management, portfolio planning, and data-driven decision-making. You will work alongside IT leaders, product and delivery teams to make technology spend, resource demand, and investment choices more transparent and actionable.

This is a hands-on professional role, ideal for someone who understands how IT is delivered and enjoys turning operational data into clear analysis. You will not be expected to own enterprise-wide finance strategy or manage a team; instead, you will build reliable insight, improve day-to-day processes, and help stakeholders make well-supported decisions.

What you will doTechnology cost and portfolio insight·   Maintain and improve clear views of IT operating costs, project spend, supplier commitments, and key cost drivers.

·   Support monthly forecasting, budget tracking, and variance analysis for assigned IT areas.

·   Prepare concise dashboards, management information, and decision-support materials for IT stakeholders.

·   Help evaluate the cost and capacity implications of new initiatives, cloud services, licences, and technology changes.

IT delivery and process support·   Partner with product managers, delivery leads, and service owners to understand roadmaps, dependencies, and resource needs.

·   Translate IT delivery activity into practical data points for budgets, forecasts, and portfolio reporting.

·   Improve reporting quality and automate recurring manual tasks where possible, using tools such as Excel, Power BI, ServiceNow, or similar platforms.

·   Contribute to sensible governance for purchase orders, vendor renewals, business cases, and investment tracking.

Collaboration·   Work constructively with IT, Finance, Procurement, and external suppliers to resolve data gaps and clarify assumptions.

·   Communicate findings in a clear, non-technical way and raise risks or inconsistencies early.

·   Build trusted working relationships while staying curious, organised, and solutions-oriented.

What you bringEssential·   3-5 years of relevant experience in IT business analysis, IT controlling, technology operations, PMO, service management, or a comparable analytical role.

·   A practical understanding of how IT services, software delivery, cloud platforms, vendors, and project or product teams operate.

·   Confidence working with numbers and data: budgets, forecasts, cost analysis, capacity plans, or operational performance metrics.

·   Strong Excel skills and experience producing clear reports or dashboards; Power BI or similar BI tooling is an advantage.

·   A structured, detail-oriented approach and the ability to explain analysis to non-finance and non-technical audiences.

·   Professional English; German is an advantage.

Nice to have·   Experience with ServiceNow, ERP or finance systems, cloud cost management, software asset management, or portfolio tooling.

·   Familiarity with Agile, DevOps, project delivery, or ITIL service-management practices.

·   Experience in a regulated, international, or outsourced IT environment.

What success looks like·   Accurate, timely reporting that helps stakeholders understand spend, commitments, and delivery priorities.

·   Improved visibility of technology cost drivers, vendor commitments, and resource demand.

·   Forecasts and portfolio data that are consistent, well explained, and easy to use in decisions.

Recurring reporting processes that become simpler, more reliable, and less manual over time.