Business Analyst - AI Engineering Excellence (f/m/d)

Your area of work:

Within the CTO division at Deutsche Börse Group, we operate and develop the group-wide IT infrastructure — spanning networks, data centers, cloud environments, Group Data & Advanced Analytics, and Enterprise Architecture.

As a Business Analyst, you will serve as te critical bridge between product IT stakeholders and AI engineering teams, translating complex business requirements into precise, machine-interpretable specifications that power our multi-agent orchestration platform (Agent Chain). In this role, you will define and track KPIs that measure the efficiency gains of AI-driven automation across 25,000+ repositories and 1,400+ developers, ensuring every agent delivers measurable business value.

Your responsibilities:

• Elicit, analyse, and translate product IT requirements into structured specifications — including user stories, Gherkin acceptance criteria, and technical notes — that serve as reliable AI agent instructions

• Design and maintain KPI frameworks and dashboards to measure AI automation impact, covering DORA metrics, ticket automation rates, and developer productivity gains

• Collaborate with product owners, engineering leads, and the CTO office to prioritise agent capabilities and validate that AI outputs align with business intent

• Define and refine quality benchmarks for agent-generated artefacts, working closely with Refinement and Decision Agents to continuously improve confidence thresholds and output accuracy

• Analyse workflow data across Jira On-Premise and GitHub EU Cloud to identify automation opportunities and quantify the share of low-complexity tickets suitable for autonomous processing

• Ensure all requirement artefacts and metrics comply with EU AI Act, DORA, and NIS2 regulatory standards through traceable, versioned documentation

Your profile:

• Bachelor's degree in Business Informatics, Computer Science, Finance, or a related field

• 2-3 years of hands-on experience as a Business Analyst within IT environments

• Solid understanding of AI/ML concepts, GenAI and agentic workflows

• Strong proficiency in structured specification methods, including Behaviour-Driven Development (BDD/Gherkin), user story mapping, and acceptance criteria definition

• Hands-on experience with Jira (including on-premise configurations), Confluence, and agile workflow management at enterprise scale

• Demonstrated ability in data analysis and KPI design, with practical knowledge of DORA metrics, efficiency measurement, and dashboard tooling (e.g. Grafana, Power BI)

• Excellent stakeholder management and communication skills, with the ability to mediate effectively between non-technical product teams and highly technical AI engineering squads

• Proficiency in written and spoken English.

Would be an advantage:

• Financial market infrastructure domain knowledge

• Experience working in regulated environments (EU AI Act, NIS2)

You can look forward to our benefit package:

• Hybrid Work and Flexible working hours

• Work from abroad - 12 days of remote work from EU countries per year

• Group Share Plan - discount on company shares

• Pension fund contribution - 3% of your gross salary (5% after 5 years with us)

• Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)

• 25 vacation days

• Mobility - fully covered public transport in Prague & free parking

• Flexible Benefit Account (Pluxee) - 1200 per month

• Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget