Business Analyst - India
Worldwide Clinical Trials Thiruvananthapuram, Kerala, India
Research Services · 1,001-5,000 employees
About the role
The Business Analyst will act as a liaison between business and technology teams to translate business needs into clear, actionable requirements. They will evaluate processes, identify areas for improvement, and support the delivery of high-quality solutions through UAT and requirements traceability.
What they look for
Requirements
Candidates must hold a BSc degree in a relevant field and possess at least 5 years of experience in business or systems analysis. Proven expertise in analyzing complex data, creating user stories, and working within regulated environments like clinical trials is required.
Full description
Who we are
We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.
We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.
Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
SUMMARY: The Business Analyst (BA) will work with other stakeholders within the organization to deliver the solutions by translating business needs into clear, actionable, and testable requirements that support predictable, high‑quality delivery.
BAs will function as a liaison between business and technology by ensuring problems are well understood, solutions are feasible, and delivered outcomes meet intended business objectives.
RESPONSIBILITIES: Tasks may include but are not limited to:
Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.
- Work closely with Product Managers (PdMs) and technology teams to evaluate processes, identify areas for improvement, constraints and provide solution clarity and feasibility.
- Participate in stakeholder workshops with PdMs to identify needs and work with PdMs to analyse current vs. future-state processes, produce product/solution wireframes, process flows, data flows and capture user stories.
- Translate epics and features from PdM into detailed business requirements. The BA will elicit business requirements, analyse data, and create requirements that align with a product’s vision and strategy. Identify dependencies, constraints, and edge cases.
- Perform impact analysis of proposed solution on existing systems and make recommendations to minimize impact, complexity or cost of solution.
- Interpret data and their trends to identify business opportunities, enhance system performance and make recommendations to the business (add to product backlog)
- Work with PdMs and business stakeholders to identify cost and value points for assigned solutions/capabilities.
- BAs will function as a liaison between business and technology group to provide clarification and support in order to assure business requirements are feasible and implemented correctly.
- Clearly define acceptance criteria, assist development teams with requirements traceability and support user acceptance testing (UAT). Ensure solutions meet defined business needs
- Product areas may include and are not limited to SaaS products and/or related 3rd party solutions, system integrations, dashboards and reports.
OTHER SKILLS AND ABILITIES:
- Excellent verbal and written communication skills
- Working knowledge of software development lifecycles (SDLC), especially agile methodology.
- Preferred Qualifications
- Familiarity with clinical trials, patient safety, data integrity and associated regulations desired.
- Familiarity with GxP or other regulated environments (eg trading systems).
- Familiarity with risk assessment and mitigation planning strategies
- Understanding of SaaS application and integration architectures and how they can and should be utilized to achieve business goals
- Familiarity with user experience concepts and best practices
- Familiarity with modelling tools (e.g. MS Visio, PowerPoint), UX tools (Balsamiq, Figma) and data visualization tools like Power BI or Tableau, Microsoft Office Suite (Word, Excel, PowerPoint, Visio), and portfolio and requirements management tools (JIRA, DevOps, OnePlan).
REQUIREMENTS:
- BSc degree in Business, Business Analysis, Business Analytics, Computer Science, Software Engineering or related field.
- 5+ years in a Business Analyst or Systems Analyst role. Experience maybe considered in lew of a degree.
- Proven experience in business analysis, translating business needs into functional and non-functional requirements.
- Proven experience analysing processes, complex data sets, business workflows and translating epics and features into detailed business requirements. Experience with identifying dependencies, constraints, and edge cases, creating use cases and user stories.
- Experience in producing product/solution wireframes, process flows, data flows and aligning them with different user personas and functional areas.
- Preferred Qualifications
- Experience in working with multidisciplinary teams to meet strategic objectives, influence decisions and provide conflict resolution.
- 5+ years experience working with clinical trial systems/applications and understanding of the computer systems utilized in support of clinical trials.
Promotion to the next level is not automatic based on years of experience. Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.
Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.
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