Delivery Manager Payments

Responsibilities

Plan / WBS creation and Coordination

• Develop a comprehensive plan / WBS for assigned delivery bucket, outlining tasks, timelines, and milestones. This must be done in coordination with respective leads.
• Coordinate with various teams and stakeholders to ensure alignment with project objectives.
• Establish communication channels and protocols to facilitate collaboration.

Technical Oversight

• Understand technical aspects of the core banking transformation domain and assist / facilitate stakeholders in achieving respective milestones.
• Collaborate with Technical teams (Engineering, EA, Infrastructure & Operations, TCoE, DCoE) and align to understand the requirements & work closely for successful delivery of milestones.

Delivery Status Assessment

• Implement and oversee processes to assess delivery milestone.
• Ensure that deliverables meet, in line with the stakeholders’ expectations and program delivery standards.
• Conduct regular reviews and audits to identify areas for improvement.

Payments Transformation

• Analyze and redesign end-to-end payment processes covering:
• Domestic Transfers
• Real-Time Payments
• Interbank Fund Transfers
• ACH Transactions
• Cross-Border Payments
• SWIFT Payments
• Bulk Payments
• Corporate Payments
• Standing Instructions and Scheduled Payments
• Support implementation of modern payment capabilities within the target core banking platform.
• Define future-state payment operating models and customer journeys.
• Identify opportunities for process simplification, automation, and straight-through processing (STP).

Payment Systems & Integrations

• Work with solution architects and implementation teams to design payment flows and interfaces.
• Support integration requirements involving:
• Core Banking System
• Digital Channels
• Payment Gateways
• Switches
• SWIFT Network
• Clearing Houses
• Regulatory Platforms
• Assist in defining API and middleware requirements supporting payment services.
• Validate payment workflows, exception handling, and reconciliation processes.

Risk Management

• Identify potential risks and issues related to respective delivery bucket.
• Develop risk mitigation strategies and contingency plans.
• Regularly assess and update risk assessments throughout the project.

Stakeholder Management

• Understand organization hierarchy and team structure to
• Engage and communicate effectively with stakeholders at all levels.
• Manage expectations and provide regular updates on project progress.
• Address concerns and issues raised by stakeholders in a timely manner.

Qualifications

Minimum qualifications:

• Bachelors, Computer science or a qualitative subject.
• PMP or a Project / Delivery Management Certification desirable.

Minimum experience:

• An overall 7+ years of increasing experience in Banking, Project Management, Technology Management in a leading bank or financial institution.