Clera

Staff Product Manager, Document & Knowledge Management

Clera · San Francisco, California, United States

Technology, Information and Internet · 2-10 employees

Yesterday
Senior (5-10 yrs) Full-time United States
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About the role

Define and own the product vision, strategy, and roadmap for a document and knowledge management platform powered by AI. Lead cross-functional teams including engineering, design, and AI/ML to ship high-quality features from ideation through launch.

What they look for

Product management Product strategy AI Machine learning Document management Knowledge management Cross-functional leadership Stakeholder management User research Product analytics SaaS security Compliance Data privacy Roadmap development Enterprise software

Requirements

Requires experience owning product vision and strategy for enterprise software at a staff or senior level. Must have expertise in document or knowledge management platforms and a solid understanding of enterprise SaaS security and compliance.

Benefits

Equity Comprehensive benefits package

Full description

About the Role

We are a fast-growing AI platform transforming how legal and professional services operate — end-to-end. With strong product-market fit, world-class investor backing, and customers spanning 50+ countries, we're scaling rapidly and defining a new category in the legal tech space.

As a Staff Product Manager for our document and knowledge management platform, you will own and drive the product vision, strategy, and execution for a critical foundation that powers how legal professionals interact with our AI capabilities. This platform enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within our AI-powered ecosystem.

This is a high-impact, high-visibility role where you will directly shape how the world's leading law firms and enterprises organize and unlock value from their most sensitive documents.

What You'll Do

  • Define and own the product vision and roadmap: Develop a compelling product strategy that balances near-term customer needs with long-term platform investments, aligned with the company's mission to transform professional services through AI.
  • Drive end-to-end product development: Lead cross-functional teams — including engineering, design, AI/ML, and go-to-market — to ship high-quality features from ideation through launch and iteration.
  • Partner deeply with engineering: Work closely with engineering leadership to make technical and architectural decisions, dive into complex problems, and ensure systems are scalable, secure, and performant.
  • Champion customer needs: Collaborate with Customer Success, Sales, and domain experts to deeply understand user workflows and translate them into impactful product requirements.
  • Build key capabilities: Drive development of file management, AI-enabled search and Q&A, document extraction, secure cross-workspace sharing, and integrations with enterprise document management systems (e.g., iManage, SharePoint, Dropbox).
  • Leverage data: Use product analytics and qualitative research to inform prioritization decisions and measure impact.
  • Ensure enterprise-grade standards: Maintain a strong focus on security, compliance, and data privacy considerations critical to legal and enterprise clients.

What We're Looking For

Dealbreakers (must-haves):

  • Demonstrated experience owning product vision, strategy, and execution for enterprise software products at a staff or senior PM level
  • Eligibility to work in the United States — visa sponsorship is not available

Required:

  • Experience leading the development of document and/or knowledge management platforms, ideally for legal or professional services
  • Experience incorporating AI or agentic capabilities into product design and roadmap
  • Strong cross-functional leadership and stakeholder management across engineering, design, sales, marketing, and legal/privacy teams
  • Proficiency in user research, requirement gathering, and translating customer needs into clear product requirements
  • Data-driven decision making with hands-on experience using product analytics tools
  • Solid understanding of enterprise SaaS security, compliance, and data privacy requirements
  • Willingness to work on-site in San Francisco, Los Angeles, or New York City (or relocate) and travel as needed

Location & Work Arrangement

This role is on-site at one of our US offices: San Francisco, CA, Los Angeles, CA, or New York City, NY. Relocation support may be available. Some travel is expected.

Compensation & Benefits

Compensation will be competitive and commensurate with experience, including base salary, equity, and a comprehensive benefits package. Specific details will be shared during the interview process.