About the role

Develop and execute user research strategies across eCommerce channels and internal applications to uncover customer insights. Collaborate with cross-functional teams to turn research findings into actionable, user-centered business solutions.

What they look for

User research Quantitative research Qualitative research Market analysis Competitive analysis Test planning User-centered design Communication skills Analytical skills Time management Workshop facilitation Stakeholder management

Requirements

Requires a bachelor's degree in UX, Psychology, HCI, Anthropology, or a related field. Candidates must have at least 2 years of professional UX research experience.

Benefits

Health insurance 401(k) Bonus programs Paid holidays Paid time off Tuition assistance On-site café Fitness center

Full description

UX Researcher

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

It’s all about our customers! Our eCommerce team is committed to making Uline.com the easiest place to do business. As a UX Researcher, you'll uncover valuable customer insights, identify opportunities for improvement and help shape digital experiences that meet customer needs. Collaborate with cross-functional teams to turn research into action and influence decisions across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

Develop and execute user research strategies across Uline’s customer-facing eCommerce channels and internal applications.

Conduct quantitative and qualitative research, including market and competitive analysis, to identify user needs and opportunities.

Create test plans, deliverables and presentations to communicate insights and guide business decisions.

Partner with UX Designers, business teams and stakeholders to develop user-centered solutions based on research.

Minimum Requirements

Bachelor’s Degree in User Experience (UX) Design / Research , Psychology, Human-Computer Interaction (HCI), Anthropology or related field.

2+ years of UX research experience.

Experience facilitating collaborative workshops.

Excellent analytical, time management and communication skills.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks

On-site café and first-class fitness center with complimentary personal trainers.

Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!