About the role

The QA and Auditing Lead will own and maintain the company's quality management system while leading internal audits and quality investigations. They are responsible for overseeing batch releases, managing supplier quality, and ensuring regulatory compliance across all manufacturing processes.

What they look for

Quality Management Systems Auditing Batch Record Review Regulatory Compliance GMP Training CAPA Supplier Management Quality Metrics Product Registration Data Integrity Documentation Quality Investigations SOP Development Customer Complaints Technical Transfers Project Management

Requirements

Candidates must have at least 7 years of experience in quality, including 3 years in auditing and 2 years in batch record review. Experience in the CPG or nutraceutical industry is strongly preferred, along with strong communication and project management skills.

Full description

What you'll do

Own and maintain the company quality management system, ensuring it remains current, effective, and aligned with regulatory requirements
Plan and execute internal audits and lead quality investigations from initiation through closure, acting as project owner and/or project manager
Train internal teams and suppliers on quality systems, SOPs, and company processes. Conduct supplier and manufacturing facility management activities, including onboarding audits and ongoing quality oversight
Travel frequently to manufacturing facilities as business needs require, including audits and technical transfers between sites
Oversee raw material receiving, qualification, and release activities
Review and approve Certificates of Analysis, batch records, and all documentation required prior to batch release
Track, investigate, and trend customer complaints related to product quality and quality metrics
Lead product registration activities where required and support regulatory-driven label updates
Ensure accurate documentation, recordkeeping, and data integrity across all quality activities
Communicate effectively with cross-functional stakeholders and follow quality actions through to completion
Develop and maintain Quality dashboards and reporting tools to track key Quality indicators and ensure continuous improvement of the Quality Management System
Reviewing and approving product labels
Registration of Mitra9 products and product certifications (where applicable)
Conducting GMP trainings and product claims reviews

Qualifications

At least 7 years of experience in quality.
At least 3 years of experience auditing companies and managing quality management systems
At least 2 years of hands-on experience with batch record review and batch release
Experience in the CPG industry; nutraceutical experience strongly preferred
Comfortable working in a fast-changing environment with evolving priorities
Enjoys challenging work that requires research to support business decisions
Strong interest in regulatory compliance, including continuously reviewing interstate laws and adapting quickly to labeling or regulatory changes
Detail-oriented professional who enjoys reading, research, and doing things correctly
Clear and effective communicator who works well with cross-functional stakeholders
Team player who takes ownership of tasks and follows them through to completion
Drive the development and maintenance of Quality performance metrics, including defining monthly KPIs for the Quality unit (such as deviations, CAPA, supplier performance, complaints, batch release timelines, and audit outcomes). Lead the monthly Quality metrics review process and present results to leadership, providing clear visibility into Quality performance, trends, risks, and improvement opportunities.
Strong sense of urgency and accountability
Ability to travel frequently as business needs require

Preferred:

Highly detail-oriented with a strong quality mindset

Comfortable owning projects independently while collaborating with leadership

Adaptable, organized, and results-driven

Enjoys building and improving systems rather than maintaining the status quo