User Researcher
IPEM SOLUTIONS INC · Sacramento, California, United States · $83K/yr
Civil Engineering · 11-50 employees
About the role
The User Researcher will derive roadmap priorities from research data to inform product strategy and design decisions. They will also conduct inclusive research and establish UX benchmarks to measure the impact of new designs against legacy systems.
What they look for
Requirements
Candidates must have completed at least two full lifecycle projects in roadmap prioritization, inclusive research with diverse populations, quantitative benchmarking, and remote unmoderated testing. Proficiency in Agile sprint cadences is required for rapid validation cycles.
Full description
Job Description:
The proposed UX Researcher must have successfully completed at least two (2) full lifecycle, end-to-end projects deriving roadmap priorities from user research data to inform product strategy and design decisions. The candidate must have completed at least two (2) full lifecycle projects conducting inclusive research with diverse and vulnerable populations, including non-English speakers, individuals with disabilities, and senior citizens, for large-scale public sector or statewide constituent services. The candidate must also have completed at least two (2) full lifecycle projects establishing UX benchmarks (e.g., System Usability Scale, Time-on-Task) to measure the impact of "To-Be" designs against legacy "As-Is" systems. Additionally, the candidate must demonstrate experience from at least two (2) full lifecycle projects using remote unmoderated testing platforms (e.g., UserTesting, Optimal Workshop) to support rapid validation within a two (2) week Agile sprint cadence.
MUST HAVE Qualifications:
1. Must have two (2) fully implemented - all phases, end-to-end projects experiences deriving "Roadmap Priorities" from user research data 2. Inclusive Research - Must have two (2) fully implemented - all phases, end-to-end projects - experiences to demonstrate experience conducting research with diverse and vulnerable populations (e.g., non-English speakers, individuals with disabilities, senior citizens) suitable for a statewide constituent base.
3. Quantitative Benchmarking - Must have two (2) fully implemented - all phases, end-to-end projects - experiences establishing UX Benchmarks (e.g., System Usability Scale, Time-on-Task) prior to development to measure the specific impact of the "To-Be" designs against the "As-Is" legacy state.
4. Remote Testing Tools - Must have two (2) fully implemented - all phases, end-to-end projects - experiences demonstrating the proficiency with remote unmoderated testing platforms (e.g., User Testing, Optimal Workshop) to enable rapid validation cycles within a two (2) week sprint cadence.
Flexible work from home options available.
