Manager, Credit Review QA & Reporting
American Express · New York, New York, United States · $89K–$150K/yr
Financial Services · 10,001+ employees
About the role
Establish and lead the Quality Assurance program for the Credit Review Group to ensure consistency and adherence to methodologies. Provide independent assessments of review quality and identify opportunities to enhance effectiveness across the organization.
What they look for
Requirements
Requires a bachelor's degree and at least 4 years of experience in internal audit, credit review, or risk management within a large financial institution. Candidates must demonstrate proficiency in developing reporting frameworks and assessing adherence to control policies.
Benefits
Full description
The Credit Review Group is a third line of defense function that evaluates credit quality, risk ratings, and the effectiveness of credit risk management across the enterprise. It provides objective, risk-based insights to the Board of Directors and Senior Management, helping identify emerging risks, ensure adherence to risk appetite and regulatory expectations, and support the overall safety and soundness of the credit portfolio.
Job Description
The QA & Reporting Manager will be responsible for establishing and leading the Quality Assurance program for the Credit Review Group, providing independent assessment of review quality, consistency, and adherence to established methodologies and standards. Reporting to the Director of Practices & Operations, this role will play a critical part in maintaining the integrity and independence of the Credit Review process and identifying opportunities to enhance effectiveness and consistency across the organization.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
