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Yokogawa

Customer Support Engineer

Yokogawa Chennai, Tamil Nadu, India

Automation Machinery Manufacturing · 10,001+ employees

13 h ago Closes today
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The Customer Support Engineer is responsible for the execution of systems and products, including site visits and extensive travel across the Southern Region. They must also manage technical queries, follow up with customers for problem-solving, and handle outstanding issues.

What they look for

Industrial Automation System Execution Product Execution Problem Solving Technical Support Customer Relations Asset Monitoring Digital Twin Technology Industrial Cybersecurity Data Analysis

Requirements

The role requires a professional capable of managing industrial automation systems and products in a field-based environment. Candidates must be prepared for significant travel and possess strong technical communication skills to address customer needs.

Full description

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. 

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Handle the Execution activities. Should be responsible for System, Products Execution. Site Visit is Mandatory. Should travel extensively across Southern Region. Follow up with Customer for problem solving, Outstanding and handling all Technical Querries .

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.  Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

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