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Network International

Senior Business Analyst

Network International Amman, Amman, Jordan

IT Services and IT Consulting · 10,001+ employees

8 h ago Closes in 5d
business-analyst Senior (5-10 yrs) Full-time Jordan
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About the role

The Senior Business Analyst will define business requirements and design end-to-end payment journeys for e-commerce acquiring solutions. They will collaborate with cross-functional teams including engineering, product management, and external partners to deliver scalable payment products.

What they look for

Business Analysis Payment Gateways E-commerce Acquiring Fintech API Design REST APIs JSON Postman Agile Scrum Merchant Onboarding Transaction Lifecycle Payment Protocols PCI DSS Tokenization UAT Stakeholder Management

Requirements

Candidates must have 6-8 years of experience in business analysis within the payments or fintech industry. Proficiency in payment lifecycle management, API integration, and Agile methodologies is required.

Full description

Job Summary

  • We are seeking an experienced Senior Business Analyst to join our E-Commerce Acquiring team. The role focuses on payment gateway solutions, merchant acquiring, value-added services (VAS), and digital payment acceptance. The successful candidate will work closely with Product Managers, Engineering teams, Solution Architects, and business stakeholders to define business requirements, design end-to-end payment journeys, and deliver scalable acquiring solutions for merchants and partners.

Responsibilities

  • Analyze and document end-to-end payment acceptance, settlement, and reporting journeys.
  • Gather and document business, functional, and non-functional requirements for payment gateway, e-commerce acquiring, and VAS solutions.
  • Collaborate with Product Managers, Architects, Engineering, QA, and Operations to deliver payment products.
  • Work closely with external partners including acquirers, payment schemes, PSPs, wallets, and third-party providers when integrating new payment methods.
  • Analyze APIs and integration requirements and support API design reviews.
  • Support UAT, production validation, and post-release monitoring.
  • Identify process improvement opportunities and recommend scalable solutions.

Qualifications

  • Minimum 6-8 years of Business Analysis/Product Management experience, preferably within payments, fintech, banking, or e-commerce acquiring.
  • Strong understanding of card acquiring, payment gateways, merchant onboarding, authorization, clearing, settlement, reconciliation, and transaction lifecycle.
  • Experience integrating payment methods including cards, digital wallets (Apple Pay, Google Pay, Samsung Pay), Buy Now Pay Later (BNPL), Open Banking, or APMs is highly desirable.
  • Experience working with REST APIs, JSON, Postman, and API documentation.
  • Experience working on third-party integrations and API-based solutions, including reviewing API specifications and supporting end-to-end integration projects.
  • Knowledge of payment protocols and standards such as 3DS, EMV, tokenization, PCI DSS is a plus.
  • Experience documenting BRDs, user stories, process flows, wireframes, and acceptance criteria.
  • Experience working in Agile Scrum environments.

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