Project Manager
Intelligent Video Solutions LLC Sussex, Wisconsin, United States
Software Development · 51-200 employees
About the role
The Project Manager will serve as the primary point of contact for clients from sale through installation, coordinating with internal teams and contractors to ensure site readiness. They are responsible for managing project documentation, scheduling installations, and tracking all outstanding items until successful job completion.
What they look for
Requirements
The ideal candidate should possess an Associate Degree in Project Management or Communication and demonstrate strong organizational and customer service skills. Experience in technology or project management is considered a plus, along with the ability to interpret construction blueprints and AV schematics.
Benefits
Full description
Description
Intelligent Video Solutions (IVS) is presenting a great opportunity to join a fast-growing and innovative technology company. We are looking for a highly organized and detail-oriented Project Manager professional to join our project management team!
Who are we?
IVS is a software company passionate about helping our clients use video to advance their organization's purpose. Unified by the goal of providing outrageous customer service, our team can design, implement and support any size video observation and recording deployment. Our solutions are built from the ground up to support critical user objectives. Our flagship software, VALT, empowers industries including clinical skills training, education, and law enforcement to use video capture more effectively. We are proud to be a Wisconsin-based company and serve customers throughout North America and internationally from our headquarters in Sussex, Wisconsin.
What will you do?
Communicate with cross-functional teams:
- Initiate kickoff meetings with internal team
- Work with other IVS teams to uncover any unique or specific details
for each job
- Communicate change orders with appropriate internal teams
- Work with internal teams to assign appropriate resources
- Prepare project documentation for Install Techs
- Daily follow up/check ins with the Install Techs
- Weekly check ins with PM Manager and other internal teams
Communicate with Customer:
- Initiate kickoff meeting with customer, general contractor, and other
client stakeholders
- Schedule follow up meetings to ensure site is ready for install
- Develop a complete understanding of how the hardware & software
will be used.
- Work through the project prerequisites, site readiness, and timeline.
- Be the main point of contact from the time of sale to the end of the
installation, communicating any issues effectively
- Provide regular project updates and follow-up communications
Additional Duties:
- Document all communication properly for both IVS team and the
customer
- Schedule installs based on company and customer availability
- Read construction blueprints/floorplans/AV schematics
- Track all outstanding items until job completion
- Travel when needed for training or education opportunities
Why work with us?
We create raving fans of our employees by providing a welcoming, supportive, and fun environment and stellar benefits package including:
Competitive compensation package
Health, dental, and vision insurance
Life Insurance and Short-term disability insurance
Paid time off and paid holidays
Company-matched 401k Plan
Company cookouts and events
Camaraderie and creative outlets
What our employees say about working for IVS!
"The entire team is dedicated to the firm, but we know how to have fun. It is a great balance of worklife. " "IVS is a company that values their employees and wants them to enjoy being a part of the company." "I love this place!" "IVS is a great place to work because of the culture. Everyone wants the other to succeed and is happy to help one another."
Requirements
What this role needs:
Associated Degree in Project Management or Communication preferred.
Ability to manage projects of different complexities and scopes accurately and efficiently.
Be extremely organized and self-motivated.
Excellent customer service skills and follow through
Technology or project management background is a plus
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