Donaldson

Sales Support Engineer

Donaldson Santiago, Santiago Metropolitan Region, Chile

Industrial Machinery Manufacturing · 10,001+ employees

Yesterday
support-engineer Mid (2-5 yrs) Full-time Chile
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About the role

The Sales Support Engineer will provide technical support to customers and distributors while identifying new business opportunities within the Engine Aftermarket sector. Responsibilities include conducting technical training, managing field tests, and collaborating with territorial managers to promote filtration products.

What they look for

Technical support Sales development Market analysis Product training Hydraulics Internal combustion engines Fluid systems Customer relationship management Technical documentation Warranty claims Field testing Oil analysis Business development Mechanical engineering Mechatronics

Requirements

Candidates should hold a degree in Mechanical, Mechatronic, Industrial, or Chemical Engineering. A minimum of 1 to 3 years of experience in technical or commercial roles related to automotive, hydraulics, or engine systems is preferred.

Full description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

 

En Donaldson, el Sales Engineer combina conocimiento técnico y enfoque comercial para transformar las necesidades de nuestros clientes en oportunidades y soluciones de valor. Como parte de nuestro equipo de Engine Aftermarket, trabajarás de cerca con clientes, distribuidores y equipos comerciales, brindando soporte técnico y contribuyendo al desarrollo del mercado de filtración de combustible e hidráulica.

Principales actividades:

  • Apoyar el desarrollo de ventas y nuevas oportunidades de negocio de Engine Aftermarket.
  • Trabajar en conjunto con Gerentes Territoriales en planes de visitas y actividades con clientes y distribuidores.
  • Identificar oportunidades de conversión de productos de la competencia mediante análisis técnico, equivalencias y pruebas de desempeño.
  • Visitar distribuidores y usuarios finales para promover nuestros productos y brindar asesoría técnica.
  • Impartir capacitaciones técnicas a clientes, distribuidores, equipos de ventas y personal de mantenimiento.
  • Brindar soporte en aplicaciones de producto, motores, sistemas de admisión, escape, hidráulicos, fluidos y combustibles.
  • Coordinar y dar seguimiento a pruebas de campo y análisis de aceite.
  • Investigar nuevas aplicaciones, equivalencias y oportunidades para productos Donaldson.
  • Apoyar la incorporación de nuevos productos y elaboración de documentación técnica.
  • Participar en exposiciones, convenciones y otros eventos brindando soporte técnico.
  • Dar seguimiento a consultas técnicas y reclamaciones de garantía de Aftermarket y EO.

Perfil deseado:

  • Ingeniería Mecánica, Mecatrónica, Industrial, Química o carrera afín.
  • Preferentemente 1 a 3 años de experiencia en áreas técnicas, comerciales, aplicaciones, automotrices, manufactura, hidráulica, fluidos, motores o similares.
  • También estamos abiertos a perfiles con alto potencial, sólidos fundamentos técnicos, interés comercial y capacidad de aprendizaje.
  • Deseable conocimiento en motores de combustión interna, hidráulica, fluidos, combustibles, lubricantes o mecánica.
  • Inglés conversacional deseable.
  • Disponibilidad para viajar.
  • Orientación al cliente, iniciativa y capacidad para identificar oportunidades de negocio.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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