DevOps Engineer
XPT Software Australia Pty Ltd Sydney, New South Wales, Australia
IT Services and IT Consulting · 51-200 employees
About the role
Provide L3 operational support for Mesh-hosted APIs and platform services while leading root cause analysis for outages and service failures. Manage Azure Kubernetes Service workloads and support integrations with various cloud-based data and service management systems.
What they look for
Requirements
Requires 8-12 years of experience in DevOps or platform engineering with strong troubleshooting skills in cloud environments. Proficiency in automation tools, CI/CD workflows, and monitoring platforms is essential for this role.
Full description
Position: DevOps Engineer
- Provide L3 operational support for Mesh-hosted APIs, applications and shared platform services across production and non-production environments.
- Lead structured diagnosis and root cause analysis for outages, degraded services, failed deployments, routing faults, certificate issues, connectivity problems and platform alerts.
- Operate and troubleshoot Azure Kubernetes Service workloads, including deployments, pods, services, ingress, daemonsets, jobs, configuration, secrets, probes, resource constraints and cluster events.
- Support Kong Gateway and Consul Connect, including ingress, service discovery, service routing, service resolvers, service routers and service-to-service connectivity.
- Use logs, metrics and traces from Splunk, Elastic/Kibana, OpenTelemetry and application monitoring tools to isolate issues and validate recovery.
- Build read-only diagnostics, health checks and operational automation using Bash, Python, Ansible, kubectl and jq.
- Support platform releases, blue/green migrations, restoration activities, environment validation, change implementation and post-change verification.
- Troubleshoot CI/CD and deployment workflows involving Bamboo, Bitbucket, Git, Helm, Maven and enterprise artifact repositories.
- Support integrations with Kafka/Confluent Cloud, Redis, Cassandra/Datastax Astra, Vault, certificates and external API-management or service-management systems.
- Work with application, cloud, network, security and service-management teams to restore service, communicate impact and drive preventive actions.
- Maintain runbooks and knowledge articles, improve support tooling, and reduce repetitive manual effort through practical automation.
- Participate in rostered on-call support and planned after-hours or weekend changes when required.
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