CRM Administrator (Salesforce)
Hireframe · Philippines
Staffing and Recruiting · 51-200 employees
About the role
The CRM Administrator will administer and optimize Salesforce and HubSpot systems, ensuring data integrity and supporting ongoing system needs. They will also collaborate on larger strategic initiatives and troubleshoot system issues.
What they look for
Requirements
Candidates should have 3+ years of CRM administration experience, strong Salesforce knowledge, and hands-on HubSpot administration experience. A Salesforce Admin Certification is strongly preferred, along with experience in managing permissions and workflows.
Benefits
Full description
We are seeking a highly detail-oriented Salesforce Systems Administrator to support our Sales and Marketing operations. This role will serve as the internal systems expert across CRM platforms, primarily HubSpot and Salesforce, ensuring data integrity, automation optimization, system enhancements, and day-to-day support.
This person will act as a triage and hot-fix resource, supporting ongoing system needs while also partnering on larger strategic initiatives. The ideal candidate is experienced, autonomous, startup-minded, and comfortable operating in a fast-paced environment with minimal micromanagement.
Duties and Responsibilities
- Administer and optimize Salesforce and HubSpot systems
- Build and refactor Salesforce Flows, permissions, validation rules, and Lightning pages
- Manage HubSpot workflows and automations (80+ active workflows)
- Maintain data integrity across accounts, contacts, leads, and custom objects
- Troubleshoot system issues and implement hot fixes
- Perform data uploads, cleansing, and bulk data manipulation (Excel proficiency preferred)
- Ensure accurate data sync between HubSpot and Salesforce
- Support reporting needs for Sales, Marketing, and RevOps
- Collaborate cross-functionally and operate autonomously in a fast-paced environment
- 3+ years of CRM administration experience
- Strong Salesforce experience (Admin-level knowledge)
- Salesforce Admin Certification (strongly preferred)
- Experience with Salesforce Flows (required)
- Experience managing permissions, layouts, validation rules
- Hands-on HubSpot administration experience
- Strong understanding of CRM data structures
- Excellent written and verbal communication skills
- Experience working in startup or fast-paced environments
- Comfortable working remote U.S. Eastern hours (9 AM – 6 PM EST)
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Paid Time Off
- Health Maintenance Organization (HMO) coverage
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.
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