Business Analyst (m/f/d)

About the job

You are the strategic translator between the complex business worlds of our clients and the technological capabilities of our software "Miles". As a Senior Business Analyst, you dive deep into the operational realities of global automotive and leasing companies to uncover their true needs. You don't just document requirements; you challenge the status quo and design efficient, future-proof business processes. In this pivotal role at a hidden champion of mobility tech, you act as a trusted advisor to our clients and a mentor to your team, ensuring that our solutions deliver real commercial value.

Your responsibilities will include:

• You lead high-level workshops with client stakeholders to dissect their business processes and identify opportunities for optimization

• You translate complex business requirements into clear, detailed functional specifications for our development and implementation teams

• You perform gap analyses to determine the best way to map client needs onto our standard software solution

• You advise clients on industry best practices and guide them towards standard-compliant, efficient workflows

• You act as a mentor for junior analysts, sharing your domain knowledge and helping them grow in their roles

• You collaborate closely with product management to ensure that market trends and client feedback flow back into the development of Miles

Your skills and interests:

• You have gained extensive experience in business analysis, process consulting, or a similar role within the IT or finance sector

• You possess deep domain knowledge in automotive finance, leasing, fleet management, or banking

• You enjoy digging into complex logical problems and have a talent for structuring unstructured information

• You are a strong communicator who can speak the language of both business executives and software developers

• You have experience in modeling business processes (e.g., BPMN) and writing precise functional designs

• You are fluent in English and appreciate working in a dynamic, international environment

What we offer

We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture.

You're in the driver's seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You’re never alone.

In return for your efforts, we offer a competitive salary package. We have flexible office hours and opportunities to work from home (2 days/week) and provide the necessary flexibility to maintain a good work-life balance

At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.