Network Engineer

Overview

Under the supervision of IT Infrastructure Manager, responsible for the implementation and operations of IT network technology infrastructures which includes data center, network and server services, telephony, service monitoring, servers, and related software. This position is operationally responsible for ensuring the availability, integrity, and security for IT systems and IT infrastructure.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

MINIMUM QUALIFICAQTIONS:

• Must be a minimum of 21 years of age.

• Bachelor’s Degree in MIS, IT, or related field

• Three years LAN, WAN, and network experience.

• Equivalent combination of education, experience, and training will be considered in lieu of educational requirement.

• Cisco CCNA and or Cisco CCNP preferred.

• Casino experience preferred.

• Must be able to pass background check with no prior convictions or any felonies.

• Must be able to obtain and maintain Osage Nation Gaming License.

• Tribal preference and Native American Indian preference shall apply to all positions at Osage Casinos.

Responsibilities

SUPERVISION RESPONSIBILITIES:

None

JOB DUTIES:

• Oversees administration and maintenance of Osage network infrastructure including LAN and WAN.

• Plans, manages, and maintains LAN infrastructure across all sites including Cisco Layer 2 and Layer 3 switches.

• Designs and maintains Cisco WAN routers utilizing EIGRP, DMVPN, and other protocols.

• Maintains wireless LAN infrastructure across all sites including Cisco WLC and APs.

• Plans, adds, deletes and does major modifications to network infrastructure.

• Designs and maintains vendor transport network utilizing Metro Ethernet, Cellular, Internet and others.

• Plans, manages, and maintains network security infrastructure including Cisco Fire Power and ASA firewalls, Cisco ISE, Cisco Web Security Appliances, and network ACLs.

• Plans, manages, and maintains network security including Cisco DUO 2FA system.

• Maintains internet connections with multiple ISPs utilizing BGP.

• Manages and develops upgrades to Osage infrastructure servers and appliances.

• Plans, manages, and maintains VOIP phones and Cisco Call Manager.

• Plans, manages, and maintains Cisco Unity voicemail systems and Emergency Responder.

• Plans, manages, and maintains Cisco UCCX Call Center systems.

• Plans, manages, and maintains remote access systems such as Cisco AnyConnect VPN and Cisco site to site VPNs.

• Manages, configures, and maintains network services such as DNS and DHCP server.

• Serves as a Team Lead for troubleshooting, systems backups, and disaster recovery.

• Assists in the design, implementation, maintenance, and replacement of systems, programs, hardware and software.

• Plans and supports network IP addressing, IP subnets, and computing infrastructure.

• Performs troubleshooting analysis to servers, appliances, and associated systems.

• Designs, develops, installs, configures, updates, and maintains communication systems, network and security software, as appropriate; provides on call support as required.

• Monitors infrastructure with monitoring tools to detect issues and makes recommendations to improve uptime. Identifies, diagnoses, and resolves network problems.

• Required to be On-Call.

• Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.

• Contributes to a team effort and accomplishes related results as required

• May be placed on-call and may be required to respond during non-scheduled hours.

• Performs other duties as required.

COMMUNICATION:

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.

• On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff.

• Ensures company information is effectively communicated.

GUEST SERVICE:

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.

• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

EMPLOYEE’S CERTIFICATION:

• Cisco CCNA, Cisco CCNP preferred.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrable experience with Cisco switches, routers, VOIP, and wireless systems.

• Knowledge of communication /network systems infrastructure requirements and standards.

• Knowledge of network security systems, network software, procedures, and techniques.

• Knowledge of current technological developments/trends in area of expertise.

• Knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.

• Knowledge of OSI model, Ethernet, switching, IP routing protocols, wireless networking requirements, along with routers and switches.

• Knowledge of network configurations and components, workstations and software.

• Knowledge of theory, design, and implementation of computer systems, networks, communications links, firewalls, operating systems and back-up systems.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• Troubleshooting/diagnostic skills on a wide variety of network, hardware and telecommunication platforms.

• Ability to analyze and assess communication/network architecture requirements and determine optimum, cost-effective solutions.

• Ability to plan, develop, and coordinate multiple projects.

• Ability to install, configure, and maintain networks, and/or related hardware and software.

• Knowledge of contract documents and specifications.

• Ability to communicate technical information to non-technical personnel.

• Ability to participate in design sessions and produce network diagrams with detailed documentation.

• Ability to develop and implement test system scenarios for communication and network components and services.

• Ability to manage multiple projects of high complexity and scope insuring proper levels of communication, documentation, notification and management.

• Ability to travel.

PHYSICAL DEMANDS:

• Required to sit for up to 8 hours per day.

• Ability to stand, walk, stoop, kneel or crouch while performing duties.

• Ability to use hands to finger, handle, or feel.

• Ability to use arms to reach and lift above shoulders.

• Must have normal auditory and good verbal communication.

• Ability to lift, push, or pull upwards of 15 pounds.

WORK ENVIRONMENT:

• Work is typically performed within an office and Casino setting.

• Exposure to second-hand smoke and a high noise level.

• Evening and weekend shifts may be required. Extended hours and irregular shifts may be required.