Project Manager

Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM:

As Project Manager, you will lead the end-to-end delivery of multiple customer projects and programmes of varying scale, complexity, budget and commercial importance across APAC, the Middle East and Africa.

You will be accountable for delivering agreed scope, schedule, budget and quality outcomes while managing risks, resources, change and stakeholder expectations throughout the project lifecycle.

Reporting to the Regional Portfolio Manager, you will be part of the PMO responsible for consistent project governance, cross-team integration and successful delivery of customer-facing technology solutions. The role is based in Gurgaon, India, requires occasional business travel and flexibility to collaborate with customers and teams across multiple time zones.

WHAT YOU WILL DO:

•Lead projects and programmes from initiation through planning, execution, transition and closure. •Establish clear scope, delivery plans, milestones, budgets, governance and success measures. •Coordinate cross-functional teams and resources to meet contractual and business commitments. •Identify, assess and manage delivery risks, issues, dependencies and change requests, escalating when required. •Maintain effective relationships with international customers, senior stakeholders and delivery partners. •Provide concise and accurate reporting on status, financial performance, risks, decisions and actions. •Apply quality management and project controls to protect delivery outcomes and customer commitments. •Drive timely decision-making, stakeholder alignment and resolution of delivery constraints. •Ensure orderly project completion, acceptance, handover and integration into operational support. •Contribute to PMO standards, lessons learned and continuous improvement across the regional portfolio.

Qualifications

ABOUT YOUR SKILLS:

•You have a university degree or equivalent professional experience. •You hold an essential recognised project management certification and have completed formal project management training. •You have a successful track record managing multiple projects or programmes with differing scale, complexity, budgets and deliverables in a commercial environment. •You have essential experience working directly with international clients and diverse cross-functional teams. •You communicate with clarity and impact, including with executives and senior management. •You have strong hands-on experience delivering projects using both Waterfall and Agile methodologies, supported by disciplined project planning and control across scope, risk, change, quality, resources and stakeholders. •You build trusted client relationships and maintain a strong customer focus. •You are self-motivated, take ownership, lead execution, and remain accountable for measurable results. •You work effectively across organisational, cultural and geographic boundaries. •You can work flexible hours when required to support customers across APAC, the Middle East and Africa, and undertake occasional business travel.

NICE TO HAVE

•PMP certification. •Experience with an IT solutions or airline industry solutions provider. •Knowledge of aviation or airline customer environments.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Salary / Compensation Note

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