Senior Data Management and User Experience Analyst
Intercontinental Exchange Holdings, Inc. London, England, United Kingdom
Financial Services · 10,001+ employees
About the role
The analyst will develop and maintain intuitive Tableau dashboards while engaging with stakeholders to translate business needs into scalable data solutions. They will also drive the transition from legacy EUDA-based processes to governed, platform-based reporting systems.
What they look for
Requirements
Candidates must possess strong SQL skills and proven experience in developing Tableau dashboards with a focus on user experience. A client-centric mindset, ability to work independently, and familiarity with version-controlled development lifecycles are essential.
Full description
Job Description
Job Purpose
This is a hands-on role focused on dashboard development, data analysis, and problem solving. The candidate will develop Tableau dashboards and help maintain and troubleshoot existing reporting solutions. A strong focus on user experience and stakeholder engagement is essential to ensure delivered solutions are intuitive, valuable, and widely adopted.
We are looking for a hands-on Data Analyst who enjoys solving business problems through data. The successful candidate will have proven Tableau and SQL capabilities, a strong focus on end users, and the ability to independently drive work from requirements through delivery. Most importantly, they should be curious, organized, and committed to delivering high-quality solutions that users trust and value. The ideal candidate combines solid technical skills with a client-centric mindset, is well organized, and can work independently while managing multiple priorities. They should be comfortable working with version-controlled development processes, collaborating with business stakeholders, and translating business requirements into practical reporting solutions.
Responsibilities
- Be part of the end-to-end development lifecycle of Tableau solutions:
- Engage with stakeholders to understand business needs and pain points
- Analyze existing tools (including EUDA-based solutions)
- Define functional and data requirements
- Design and build user-friendly Tableau dashboards
- Ensure solutions are designed with a strong focus on end-user experience, usability, and adoption
- Translate business problems into clear, scalable, and maintainable data solutions
- Work extensively with SQL-based data sources to support reporting and analytics needs
- Help drive the transition from EUDA-based processes to governed, platform-based solutions
- Contribute to data governance and change management processes for core data sources
- Collaborate with cross-functional teams including Risk, Treasury, Operations and IT teams
- Apply a flexible SDLC approach: Operate in agile mode when rapid iteration is required and utilize structured analysis and detailed documentation when appropriate
- Ensure data accuracy, consistency, and reliability across all deliverables
Knowledge and Experience
- Demonstrated experience developing Tableau dashboards, with examples of previous work that can be discussed during the interview process.
- Strong SQL skills with practical experience writing and troubleshooting queries.
- Client-focused approach and ability to understand and respond to user needs.
- Understanding of version control concepts and development lifecycle practices.
- Strong self-organization, ownership, and attention to detail.
- Ability to work with incomplete requirements and proactively seek clarification when needed.
- Strong communication and stakeholder engagement skills.
- Experience in financial services, risk, treasury, or operational reporting is advantageous but not required