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KPMG Global Services

KIP Application Support Engineer – Associate Consultant – MFT – KGS CH

KPMG Global Services Bangalore, Karnataka, India

Business Consulting and Services · 10,001+ employees

8 h ago Closes in 5d
support-engineer Mid (2-5 yrs) Full-time India
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About the role

The KIP Support Engineer provides Level 1.5 and Level 2 support for KPMG Insights Platform applications, including .NET, Azure, and Power BI. The role involves incident triage, troubleshooting, and root cause analysis to ensure high availability and service stability.

What they look for

.NET Azure Cloud Power BI Microsoft Fabric SharePoint Online SQL ITIL Incident Management Problem Management Change Management ServiceNow Troubleshooting Communication Analytical Skills Application Support

Requirements

Candidates should have 2-4 years of experience in application support with technical proficiency in .NET, Azure, and SQL. Strong knowledge of ITIL processes and experience with ITSM tools like ServiceNow are required for this role.

Full description

KIP Application Support Engineer –Consultant/Associate Consultant – MFT – KGS CH

Location: Bangalore (Offshore)

Support Window: 7 AM – 7 PM UK Time

Experience: 2-4 years

Grade: CON / ACON (SFIA Level 3–5 mix)

Role Summary

The KIP Support Engineer will provide Level 1.5 / Level 2 support across multiple technology layers of the KPMG Insights Platform (KIP), including .NET applications, Azure cloud services, SharePoint Online, and Power BI / Microsoft Fabric.

The role focuses on incident triage, troubleshooting, root cause analysis, and service stabilisation, acting as a bridge between L1 service desk and L3 engineering teams, ensuring high availability, SLA adherence, and operational excellence.

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