Trainee Train Service Delivery Manager
Transport for NSW · Alexandria, New South Wales, Australia
Government Administration · 10,001+ employees
About the role
The role involves planning, coordinating, and monitoring train movements to ensure operational efficiency and safety across the rail network. You will also manage strategic network planning and make critical decisions during emergencies to minimize service disruptions.
What they look for
Requirements
Candidates must have current operational experience within Sydney Trains, NSW Trains, or as a network controller in a rail network. Existing knowledge of rail operations, train control functions, and safe working practices is preferred.
Benefits
Full description
You’re agile, keen and open to meaningful work and opportunities that come your way.
Every day will be different and you’ll thrive in the fast-paced environment that will see you embedded in our frontline, connecting with millions of people from across NSW.
In this role, you'll:
Working as part of a team who support the planning, coordination and monitoring of train movements, ensuring we are meeting operational needs and maintaining the highest level of safety for both employees and customers.
As a Trainee Train Service Delivery Manager, this role will see you develop and grow a wide range of skills, through on the job training and supported training in a classroom style environment. You will work on the strategic and forward planning across the whole network of rail traffic.
You will assess impacted train paths to allow for engineering and infrastructure works to take place. Alongside this you will use your ability to make fast and critical business decisions to deal with emergencies that happen on the network, adapting to any situations whilst under pressure to ensure minimal disruptions to our service whilst maintaining safety as a key focus.
About you
Your ability to think fast on your feet to make critical business decisions whilst under pressure will see you excel in this role.
You will have current operational experience within Sydney Trains or NSW Trains or be a candidate from an external agency with relevant experience as a network controller within a rail network .
It is preferred that you have an existing knowledge of rail operations or train control functions, and you will have worked with safe working practices.
This is a RC4, 24/7 shift working role in an 8 hour shift rotation and is an on-site role on the control room floor. This is a temporary opportunity for up to 12 months.
For more information on this position and business unit, view the role description and information pack.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
This is an in-person, on-site role.
Apply today
Applications close 11:59 PM Saturday 15 August 2026
For more information about this role, please contact BEN.GOETZ@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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