About the role

The Technical Writer develops and publishes accurate technical support information, including parts catalogs, for internal and external stakeholders. They collaborate with engineering teams to validate technical content and ensure all documentation conforms to internal style and illustration standards.

What they look for

Technical writing XML publishing Parts catalogs Adobe Illustrator Adobe Acrobat MS Office File management Engineering information systems CAD models SAP PTC Windchill PLM AS400 Technical illustration Data validation Project management

Requirements

Candidates must have at least 5 years of related experience, including a minimum of 2 years in technical writing or parts catalog development. Proficiency in XML publishing, file management, and software such as Adobe Illustrator and MS Office is required.

Benefits

Annual bonus programs Health insurance 401k program Onsite fitness centers Employee stores Employee discounts

Full description

Auto req ID: 54310 Title: Technical Writer - Parts Catalogs Job Function: Customer & Dealer Operations Location: JUNEAU Workplace Category: Onsite Company: Harley-Davidson Motor Company Full or Part-Time: Full Time Shift: SHIFT1

In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?

Harley-Davidson Motor Company, founded in a humble Milwaukee backyard shed in 1903, still calls the city home. Today, its Corporate Campus includes a 4.8-acre public park—a welcoming greenspace open to all. Join our team as a Technical Writer - Parts Catalogs.

Job Summary

The Technical Writer for Parts Catalogs develops and publishes technical support information used by internal support employees, dealership technicians, and customers to use, maintain, and repair Harley-Davidson motorcycles and related products. Technical accuracy and on-time delivery of these materials is critical for customer and stakeholder satisfaction. Efficient and controlled execution within the department’s XML publishing environment is necessary for HDMC sustainability. Task assignments, project assignments, and deadlines are coordinated within the department, and between the department and other stakeholders. The job duties also involve working with Developmental Service Engineering to develop and validate technical content used to perform maintenance and repairs on vehicles.

The Parts Catalog Technical Writer must compose clear and accurate parts catalogs reflecting the Service bill of material (BOM) that conform to internal style, terminology, and technical illustration standards. Inputs to the parts catalog authoring process include the Manufacturing BOM and Build Books, Engineering BOM, CAD models, and service parts data. This information is sourced from various internal systems such as SAP, PTC Windchill PLM, and AS400. Output data includes virtual assembly notation set files, assembly illustrations in Adobe Illustrator SVG format, part data and parts catalogs structured in the Blaise XML authoring system, and PDF files.

The Writer must be able to work in a team environment in order to collaborate on shared topics and support the collective timing goals for product launch activities. Must be able to arbitrate stakeholder input as part of the review process to achieve timely results.

Job Responsibilities

Research product changes using various engineering information systems, including change notices, bills of materials, CAD models, and part/assembly drawings.

Collaborate with Developmental Service Engineering to develop and validate technical content used to maintain and repair motorcycles.

Support the collective timing goals for product launch activities.

Ability to arbitrate stakeholder input as part of the review process to achieve timely results.

Compose correct and complete Parts Catalogs that conform to internal style, terminology, and structure standards, and create assembly drawings/illustrations.

Education Requirements

High School Diploma or Equivalent Required

Education Specifications

Associate's degree in Technical Communication, Communication, Journalism, Engineering, Digital Publishing, or a related field preferred.

Experience Requirements

Required

Typically requires a minimum of 5 years of related experience.

Requires a minimum of 2 years’ experience writing technical literature, parts catalogs, engineering bill of material work, or equivalent experience related to mechanical products.

Requires a high level of computer-based publishing aptitude including XML (or HTML) publishing of technical content.

Proficient in file management as well as MS Office, Adobe Illustrator, and Adobe Acrobat software.

Demonstrate excellent organizational skills and ability to work with changing priorities and deadlines.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No Travel Required: 0 - 10% Pay Range: $63,400 - $95,500 Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is not eligible for relocation assistance