NetEase Games

Product Operations Manager (Singapore)

NetEase Games · Singapore, Singapore

Computer Games · 10,001+ employees

6 h ago
Mid (2-5 yrs) Full-time Singapore
Log in to apply, save this posting, or score it against your profile with AI.

About the role

You will develop and execute user growth strategies, including acquisition, engagement, and monetization campaigns based on data and market trends. Additionally, you will lead partnerships and collaborate with cross-functional teams to optimize product performance and community sentiment.

What they look for

Product Operations Growth Strategy User Acquisition Data Analysis Project Management Cross-functional Collaboration Community Management Market Research Game Operations Monetization User Retention Stakeholder Management Communication Skills Strategic Planning Mobile Gaming

Requirements

The role requires at least 3 years of experience in product or growth operations within the gaming industry. Candidates must possess strong analytical and project management skills, along with professional proficiency in both English and Mandarin Chinese.

Full description

What You Will Do 1. Identify user needs and growth opportunities through user feedback, behavioral data, market trends, and major game launches. 2. Develop user growth strategies across acquisition, engagement, retention, referral, and monetization. 3. Explore and execute growth campaigns, promotional mechanics, referral programs, and user incentives. 4. Grow global user communities, monitor user sentiment, and turn feedback into product and operational improvements. 5. Lead partnerships with game publishers, platforms, creators, and other industry partners, including co-marketing, player benefits, game launch campaigns, and product integrations. 6. Collaborate with Product, Engineering, Marketing, Business Development, and Community teams to deliver, evaluate, and optimize growth initiatives.

Job Requirements 1. 3+ years of experience in product operations, growth operations, game operations, or a related field. 2. Strong user insight and market awareness, with hands-on experience in growth strategies, campaigns, user incentives, or community operations. 3. Strong ownership and execution skills, with the ability to independently drive projects from idea to delivery. 4. Solid analytical, communication, project management, and cross-functional collaboration skills. 5. Professional working proficiency in Mandarin Chinese and English. 6. Results-oriented, adaptable, and passionate about mobile games and the global gaming industry.