Accenture

Application Support Engineer

Accenture Bengaluru, Karnataka, India

Business Consulting and Services · 10,001+ employees

5 d ago
support-engineer Principal (10+ yrs) Full-time India
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About the role

The Application Support Engineer acts as a software detective to identify and resolve issues across critical business systems. The role involves leading support efforts, mentoring junior team members, and collaborating with multiple teams to ensure system reliability and performance.

What they look for

Java Full Stack Development HTML CSS JavaScript Database Management Query Optimization Troubleshooting Debugging Software Development Lifecycle Agile Methodologies Team Leadership Mentoring System Monitoring Problem Solving

Requirements

Candidates must have at least 12 years of experience, including a minimum of 7 years in Java Full Stack Development. A 15-year full-time education is required for this position.

Full description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Full Stack Development Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Lead efforts to streamline support processes and improve system uptime. - Mentor junior team members to enhance their technical and problem-solving skills.

Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development. - Strong knowledge of front-end technologies including HTML, CSS, and JavaScript frameworks. - Experience with back-end development using Java and related frameworks. - Familiarity with database management and query optimization. - Ability to troubleshoot and debug complex software issues effectively. - Understanding of software development lifecycle and agile methodologies.

Additional Information: - The candidate should have minimum 7 years of experience in Java Full Stack Development. - This position is based at our BDC14A - STPI office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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