HSBC Global Services Limited

Business Analyst - International Wealth and Premier Banking - Internship

HSBC Global Services Limited Taipei, Taiwan

Financial Services · 10,001+ employees

3 d ago
business-analyst Junior (0-2 yrs) Internship Taiwan
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About the role

The intern will work with teams across International Wealth and Premier Banking to improve customer journeys, digital experiences, and product propositions. Responsibilities include supporting projects related to innovation, data, and customer-centricity while contributing to service and marketing improvements.

What they look for

Business Analysis Data Analysis Customer Experience Analytical Thinking Communication Problem Solving Innovation Digital Banking Wealth Management Stakeholder Management Project Support Strategic Thinking Customer Journey Mapping Financial Services Teamwork

Requirements

Candidates must be available for an 8-week full-time internship starting July 2027 and possess a GPA of 3.0/4.0 or equivalent. Applicants are required to be fluent in English and Mandarin and must have legal authorization to work in Taiwan without visa sponsorship.

Full description

Area of Interest: Business Analysis and Consulting

Business Area: International Wealth and Premier Banking

Short Description: Use insight and analysis to solve problems and support better business outcomes

About the business area

International Wealth and Premier Banking supports individuals, families, business owners, investors, and entrepreneurs. It provides products and services that include current accounts, credit cards, personal loans, and mortgages, as well as savings, investments, insurance, and wealth management.

Who you are

You’re curious, solutions-focused and motivated by making things work better for customers and teams. You don’t need to be a business expert yet — what matters is your mindset, your openness to learning and your interest in customer experience. You could be a great fit if you enjoy working with different people, asking smart questions and getting to the heart of what needs to change. You communicate clearly, think analytically and like turning complexity into practical ideas. You’re proactive, not passive — you spot opportunities, bring suggestions forward and want to make an impact. If you’re interested in digital, data, innovation and improving customer journeys in wealth and premier banking, this could be a strong fit.

What you'll do

You’ll work with teams across International Wealth and Premier Banking to improve customer journeys, digital experiences and product propositions. You could support projects linked to innovation, data, digital and customer-centricity, help review trends and insights, and contribute to work that strengthens customer experience. You may spend time with Products and Propositions teams on areas such as service, marketing or complaints, and support projects linked to growth in wealth and mass affluent segments, including Premier. You’ll work with colleagues across customer, product and strategy teams, helping shape improvements that make a real difference for customers. The internship also includes structured assessments aligned to securing a graduate role, giving you chances to demonstrate how you think, collaborate and deliver, through tasks such as project work, presentations, interviews or skills-based evaluations.

What you'll learn

You’ll begin with a week of structured training, then continue building your confidence through hands-on learning, mentoring and skills coaching. Along the way, you’ll strengthen your understanding of business operations in wealth and banking, how stakeholder relationships are built across teams, and how transformation work creates lasting impact for customers. You’ll also gain a clearer view of how innovation, digital change and customer-focused thinking shape this part of HSBC. The internship is designed to help you understand both the role of a Business Analyst and the wider context around it. By the end, you’ll have stronger analytical confidence and a clearer sense of where this career path could take you.

Where you'll work

You’ll work in International Wealth and Premier Banking, alongside teams focused on customer journeys, digital banking, products and propositions. It’s a collaborative environment where customer, product and strategy teams work together to improve experiences for wealth and mass affluent clients. You’ll be part of a professional office culture that values innovation, teamwork and customer focus. Expect a connected setting where different functions come together to shape how HSBC serves customers in a more digital, insight-led way.

Eligibility criteria

To be eligible, you must:

  • Be available to work full time for 8 weeks commencing July 2027
  • Have obtained or be working towards a GPA of 3.0/4.0 or overseas equivalent from a recognised University before July 2028
  • Be fluent in English and Mandarin
  • Be legally permitted to work in Taiwan for the full duration of the programme and beyond the programme end date, without requiring HSBC visa sponsorship, now or in the future

We only accept one application per recruitment cycle so please take time to explore our opportunities before applying as we may not be able to transfer your application to other vacancies.

In person/virtual assessment centres are planned for November - December. We encourage you to apply early as we review applications on a rolling basis and we may close this vacancy earlier than the advertised closing date if we receive a high volume of applications. Please apply as soon as possible to be considered.

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